Senior Electronic Security & Project Manager

Josh Ruffin

**** ***** ******** **.

Zebulon, NC 27597

919-***-****

*********@*****.***

Professional Experience:

Customer service professional (direct and remote), computer and electronic security relative networking knowledge. Independent or team work environment, enthusiastic, self-motivated, entrepreneurial, problem solver, organizational skills, time management, multitasker, reliable and patient. Installation / Service Tech III: 2018 - current

New and existing commercial security system upgrades and additions within a global electronic security provider, direct client communications and training, continual industry education and training, remote connectivity means for multiple clients with immediate service needs, independent and/or team working schedules.

Project Manager 2013-2018:

Assisted law enforcement entities with digital forensics, surveillance, analytics, recovery, destruction and verifications on an as-needed basis. Direct customer sales representative, estimations, negotiations, training, final project verifications and collections. Electronic Security Sales and Negotiations 2010-2013: Contract negotiations, service and maintenance termed agreements to local and state government entities. Maintained client relations with scheduled site visits and or remote connectivity.

Electronic Security Subcontractor (technical & sales) 2006-2017: Installations assistance, site surveys, remote support, subcontractor vetting and approvals. Service Tech / Covert Surveillance Equipment Technician 1998-2006: Wireless/Hardwired law enforcement body-worn covert audio/video surveillance equipment technician, custom builds, quality control, new equipment design, service and repair. Site surveyor, written security systems’ recommendations, compliant upgrades, modifications and scalability.

Security Officer 2017-current:

Pharmaceutical site security to include access control, video and fire systems monitoring, administration duties, perform scheduled perimeter and interior building patrols, annotating shift activity, incident reporting and timely emergency notifications. Associate Private Investigator 2017-current:

Investigative assignments to include criminal, domestic, workman’s compensation and child custody cases, detailed timeline documenting to include written, video and or photo supporting evidence, responsibility for multi-year remote evidence storage, post case notation and client review analysis.

Education:

Electronics Servicing Technology: 1995-1997

Pitt Community College, Greenville, NC