Experienced Manicurist Seeking Stable Career Transition
Resume:
Nicole
Zuber
Ladson, SC *****
*******@*****.***
Experienced and accomplished manicurist looking to utilize knowledge of business, employees, client and customer relations, and communication to a transition in a challenging and stable career.
Skills
Strong Customer Service Skills
Nail and Skin Technologies
Nail Extension Skills
Marketing Strategies
Anatomy of the Hand and Foot
Experience
SEPTEMBER 2013 - PRESENT
Manicurist / Shears and Brushes (same business as above, but changed name and location), 71 Old Trolley Road, Summerville, SC
Provide consistent professional nail, hand and foot treatments in accordance with spa protocols and accepted certification practices.
Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
Create promotion for the spa, treatments, services, sessions, and retail, as well as programs, promotions and/or discounts available.
Answer customer inquiries in person and on the phone answered phone calls, scheduled appointments, and answered questions on pricing
Creatively developing, designing, or creating new applications, ideas, relationships, systems, or products including artistic contributions.
Establishing and maintaining interpersonal relationships by developing constructive and cooperative working relationships with co-workers.
Meet the needs of clients, including interacting with them while doing a manicure or pedicure, encouraging repeat business.
Demonstrated new products and techniques of manicure/pedicure/massage to clients.
JANUARY 2012 – SEPTEMBER 2013
Manicurist / Nail Gallery, 616 Bacons Bridge Road, Summerville, SC
Clean and sanitize tools and work environment.
Schedule client appointments and accept payments.
Remove previously applied nail polish, using liquid remover and swabs.
Clean customers' nails in soapy water, using swabs, files, and orange sticks.
Shape and smooth ends of nails, using scissors, files, or emery boards. and Apply undercoat and clear or colored polish onto nails with a brush.
AUGUST 2009 – JANUARY 2011
Manicurist / Color Nails, 10150 Dorchester Road, Summerville, SC
Performed professional manicures and pedicures, communicated with clients via phone or email.
Provided excellent customer service and advised clients on the treatment of nails and hands.
Developed and implemented new procedures in order to increase the quality and efficiency of services.
Built and maintained a loyal client base.
JANUARY 2011 – JANUARY 2012
Manicurist / Nail Palace, 70 Folley Road, Charleston, SC
Polished and painted customers nails and performed requested services.
Built and maintained a loyal client base.
Maintained, cleaned, and sanitized all manicure and pedicure equipment.
2002 – AUGUST 2009
Manicurist, Manager, Part Owner / Regal Nails, 1317 N. Main St., Summerville, SC
Ensuring daily operations of salon run smoothly, and ensuring staff is following company policies and procedures
Providing support, direction, and assistance to staff on customer service areas
Preparing monthly shift schedule and maintaining daily employee attendance
Taking daily stock of salon products and placing orders for depleting stock
Preparing attractive product display and attracting attention and promoting sales
Inspecting and performing minor repairs on salon equipment
Scheduling client appointment and providing quality beauty services
Creating an inviting atmosphere and ensuring safety and cleanliness of the salon
Collecting payment from customers, issuing receipts, and depositing cash in bank
Keeping abreast with the latest beauty trends and suggesting right products to customers
2000 -2002
Manicurist, Manager, Part Owner / Regal Nails, 7400 Rivers Avenue, North Charleston, SC
Maintained and supervised the daily operations of the salon
Preparing shift schedules and maintaining employee performance reviews
Taking stock of products and placing orders
Scheduling appointments and providing services
Collecting payment from customers, issuing receipts, and depositing cash in bank
Education
2011-2012
Trident Technical College, North Charleston, South Carolina
Completed 18 Credits towards Health Sciences
1994-1995
St. Olaf College, Northfield, Minnesota
Completed 24 Credits towards B.S. Accounting
MAY 1994
High School Diploma / St. Louis Park High School, St. Louis Park, Minnesota
National Honors Society. A/B Honor Role. Cheerleading. Yearbook Staff
Certifications
Yearly continued education classes for renewal of Nail Technician License from the South Carolina Board of Cosmetology
Activities
Numerous years of piano to include recitals.
Volunteered for various activities at daughter’s cheerleading events and competitions.
Active participant in the E2M (Eager 2 Motivate) workout program.
Weekly classes with the fitness program, Orange Theory.
Participant of the yearly running events of the Cooper River Bridge Run and Nexton Coco Cup Run in Charleston, SC.
Contact this candidate