Senior TIBCO & DevOps Solutions Integrator

Kranthi Kumar

********.***@*****.*** +91-963******* Hyderabad, India

Professional Summary

Experienced Senior Solution Integrator also worked as / Devops Engineer / TIBCO Administrator (5.x/6.x/BWCE, EMS, Hawk, TEA) / WebLogic Administrator / Technical Lead- (Managed Services) / and Deployment Manager with 14+ years in IT, specializing in enterprise application integration, cloud deployment, DevOps, and TIBCO infrastructure. Very strong expertise TIBCO Business Works, EMS, and Hawk with TIBCO Administrator / Enterprise Administrator, Proficient in build, uploading, deploying and application management of whole packaged integration solution of Business works (BW5.x/6.x), TIBCO AMX BW using TIBCO Developer, Administrator, and good knowledge on HAWK tool.

Good understanding of SOA, EAI, and ESB concepts Adept at managing end-to-end integration projects, very good experience with database integrations (Oracle, SQL Server, etc. and resolving production issues, and leading customer engagements across diverse geographies including Saudi Arabia, UAE, and the U.S. Demonstrated expertise in automation, cloud platforms (AWS, Azure), CI/CD pipelines, and support operations. Known for strong analytical skills, stakeholder communication, and on-time delivery in high-pressure environments.

AWS DevOps Engineer with strong expertise in cloud infrastructure, automation, and CI/CD pipelines.

Skilled in deploying and managing scalable solutions on AWS (EC2, S3, RDS, Lambda, EKS) with Infrastructure as Code using Terraform and CloudFormation. Experienced in containerization (Docker, Kubernetes), monitoring (CloudWatch, Prometheus, Grafana), and implementing secure IAM/VPC configurations. Proven track record of reducing deployment times, optimizing costs, and enhancing reliability through automation and proactive monitoring.

Adept at collaborating with cross-functional teams to streamline release cycles and drive operational excellence.

•Worked at CLIENT Location in SAUDI ARABIA and KUWAIT for ZAIN KSA Telecom Project for almost 3 years as TIBCO Administrator (5.x/6.x/BWCE, EMS, Hawk, TEA) and handled the team there as Managed Services Lead.

•Worked at CLIENT Location in DUBAI for DU Telecom Project for 1.4 years.

•Worked for the client T-Mobile Project (U.S.A) as a WebLogic Administrator.

•Worked for the client DU-Telecom Project Dubai (UAE) at Customer location as an TIBCO EAI Support Engineer.

•Past years April-2014 to August-2015 over a year, I was at Onsite worked as a Team Lead in Managed services in Customer Location Riyadh (KSA) and also supported as MS Support Engineer.

Core Skills & Technologies

Integration & Platforms:

TIBCO (AMX BW, E2, BW6. x, EMS, JMS, RV, Hawk, Adapters, Spotfire), TIBCO Business Works (BW/BW6/BWCE), TIBCO Enterprise Messaging Service (EMS), TIBCO Hawk, TIBCO Runtime Agent (TRA) TIBCO Administrator.

ESB Middle Ware, WebLogic 11g/12c, Oracle 11g, Apache Active MQ, SCADA, Apache Camel, SAP FIORI, API Gateways, Web Servers.

DevOps & Cloud Platforms:

Cloud Platforms: Amazon Web Services (EC2, S3, RDS, Lambda, EKS, CloudFormation, IAM, VPC).

Infrastructure as Code (IaC): Terraform, AWS CloudFormation, Ansible.

Built and maintained CI/CD pipelines using Jenkins, GitHub Actions, or AWS CodePipeline

CI/CD Tools: Jenkins, GitHub Actions, GitLab CI/CD, AWS CodePipeline, Code Build.

Containerization & Orchestration: Docker, Kubernetes (EKS).

Version Control & Collaboration: Git, GitHub, Bitbucket, GitOps workflows.

Monitoring & Logging: AWS CloudWatch, Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana).

Automation & Scripting: Bash, Shell scripting, PowerShell.

Automated deployments with Docker & Kubernetes (EKS) for containerized applications.

Agile & DevOps Practices: Scrum, Kanban, Continuous Integration, Continuous Delivery, Release Management

Other Tools: Nexus, SonarQube, Artifactory, JIRA, Confluence

AWS, Azure, Webservices, EC2, S3, RDS, Lambda, CloudFormation, EKS,Jenkins, Git, GitHub, GitLab CI/CD pipeline integrations, Infrastructure as Code (IaC): Terraform, AWS CloudFormation, Ansible, Docker, Kubernetes, Terraform, Bitbucket, Ansible, Azure DevOps, Microsoft Azure, Google Cloud Platforms, Terraform Cloud, Sonar Cube.

Tools & Utilities:

JIRA, RESTful, HTTP, and SOAP, REST, HPSM, WinSCP, Ansible, Putty, Unix, Linux, Python, Bash, Ruby, Chef, Slack, Splunk, Nagios, TOAD, SQL Developer, WSDL, Schema, XML, XSD’S, Tortoise SVN, JSON, TestRail, Teliport, Puppet, Grafana, Kibana, Bugzilla.

Environments:

Windows, Linux, Shell scripting, Unix, Solaris Sparc ST, SIT, UAT, Production.

Soft Skills:

Stakeholder Communication, Team Leadership, Client Engagement, Troubleshooting, Agile Delivery, 24/7 On-Call Support.

Professional Experience

Senior Solution Integrator / Devops Engineer / TIBCO Business Works (BW 5.x / BW 6.x) Administrator/ Technical Lead- (Managed Services) / Deployment Manager.

Ericsson India Pvt. Ltd.

April 2011 – Sept 2024 Bangalore & Multiple Global Onsite Locations (UAE).

Managed end-to-end issue resolution, stakeholder support, and enhancement cycles on the PEGA-based ERIMATCH tool.

Created 1000+ APRs/CRs, led data migration and testing for UAT & production.

Led TIBCO deployments across DEV/SIT/PROD, conducted server health checks, and resolved deployment issues.

Strong experience administering TIBCO Business Works (BW 5.x / BW 6.x)

Hands-on experience and knowledge of TIBCO EMS (setup, configuration, queues/topics, security)

Experience with TIBCO Admin / Enterprise Administrator (TEA).

Very good experience of TIBCO Hawk for monitoring and alerting.

Manage TIBCO user permissions, authentication, and integration security controls.

Proficient in monitoring TIBCO services and applications.

Hands on experience in Troubleshooting production issues, memory leaks, thread issues, and EMS failures.

Hands on experience in EMS.

Log analysis and root cause analysis (RCA).

Configured Jenkins CI/CD for WebLogic deployments; managed clustered environments.

Very good experience in Ansible and troubleshooting the issue in Linux Administration.

Expertise on Payment Gateway Domain.

Strong communication and stakeholder management skills.

Strong client service and/or management consulting experience.

Proficiency in Infrastructure as Code (IaC).

Willingness to work during customer’s operating hours outside of standard office hours.

Monitoring projects progress and oversee project contributors, ensuring that scope, planning, milestones, budgets and overall goals are met.

Strong Experience with high availability (HA) and disaster recovery (DR) setups.

Provided 24/7 on-call support for mission-critical systems and conducted performance monitoring and tuning.

Education

M.Sc. in Information Systems

Sri Venkateshwara University 2002 – 2004

Certifications

• Certified in Cloud Computing

• Ongoing learning in DevOps and Containerization technologies.

Languages

• English, Hindi – Fluent

• Telugu – Native

• Kannada, Tamil – Moderate

Additional Highlights

Onsite experience in Saudi Arabia, Riyadh, Dubai, Kuwait, and the U.S.

Recognized multiple times by stakeholders for rapid issue resolution and customer satisfaction.

Created and validated 300+ test cases for ERIBOT testing.

Delivered walkthrough sessions and user support across global markets.

Provided 24/7 on-call support for production environments.

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