Customer Service and Barista Leader Resume
Resume:
Electra Gardea
Sacramento, CA *****
*****************@*****.***
Professional Summary
Hardworking team member skilled proccessing payments and building relationships.Hardworking and reliable employee, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well with team settings. Authorized to work in the US for any employer
Work Experience
Barista/Shift Leader
Dutch Bros Coffee-Sacramento, CA
March 2024 to Present
As a Dutch bros worker, I help maintain the flow of making and serving drinks. I also provide excellent customer service, especially since one of our key facts is helping the customers feel welcome and answer any questions. I also help sell our promoting drinks at the time. I also take the initiative by helping out with cleaning without being told to and helping stock up on things we are running low on when it's busy that the other baristas can't do at the time. As a lead my job is to make sure everything is flowing smoothly at every position, making changes when needed. I also delegate tasks and breaks between my staff Cashier
Jack in the Box-Stockton, CA
May 2023 to August 2023
I handle payments, as well a taking orders and handing out food. Customer Service
Stockton Ports-Stockton, CA
May 2023 to August 2023
I help fans/customers with any question they have along as handling cash to transfer onto a gift card. Cashier
Taco Bell-Sacramento, CA
March 2023 to May 2023
I helped do payments along handing out food and taking orders. I was only there for a little bit due to me leaving since college was done.
Barista/Sales Associate
aramark starbucks-Sacramento, CA
August 2022 to March 2023
My job is too provide and make good customer service to help make the environment a very friendly and relaxing place, taking orders from customers, preparing and serving drinks and food, and help keep the establishment clean, keep track of inventory and order supplies as needed, and have conversations with customers. I also operate coffee makers, cash registers Cashier/Stocker
Compass Group-Stockton, CA
April 2022 to August 2022
Education
criminal justice (College Degree)
Sacramento State-Sacramento County, CA
August 2022 to Present
High school diploma
Amos Alonzo Stagg High School-Stockton, CA
August 2018 to May 2022
Skills
• Computer skills
• Food service
• Document review
• Food Service
• Upselling
• Host/Hostess
• POS
• Merchandising
• Phone etiquette
• Attention to detail
• Coffee Experience
• Writing skills
• Serving Experience
• Cleaning Experience
• Communication skills
• Food Safety
• Retail Sales
• Cashiering
• Cash Handling
• Customer service
• Barista Experience
• Food Preparation
• Food Handling
• Leadership
• Time management
Languages
• English - Fluent
Certifications and Licenses
Food Handler Certification
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