Experienced Behavioral Therapist and Customer Service Professional

Corina Epps

Direct Care Staff, Boys Council Facilitator and Anger Management Regression Therapy

Facilitator - AMI-Kids

Raleigh, NC 27616

**********@*****.***

+1-919-***-****

Professional Summary

I am in search for a company in which I can have the opportunity to bring my different employment skills, work ethics and educational background and provide professional quality work. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

DoorDash Delivery Driver

Indianapolis, IN

April 2023 to Present

Pick up and delivery customer orders.

Logistics Specialist-FullFillment

Academy Sports + Outdoors-Florence, SC

October 2022 to Present

1. Filling SFS and Bopis Orders

2. Curbside pickups

3. Inventory control

School Behavioral Therapist

Indianapolis, IN

June 2023 to January 2024

Customer Service Representative

Communicator, Infocision-Akron, OH

April 2019 to October 2022

I answer inbound calls for over 80 different programs, that requires customer service, quality, product sales and I stay focus as well as positive.

Behavioral Therapist

Life alternative behavioral services-Florence, SC

March 2018 to May 2021

I assist consumers who have diagnoses that corresponds with the Dsm5. Also i worked in group settings, individual, home, schools and within the community. I complete IEP's, assessments, initial intakes, 90 days, ICPS, and family support among others.

Education

Applied Behavior Analysis (Masters)

Kaplan University

May 2012

Psychology (Bachelor)

South Carolina State University

May 2007

Diploma

Kingstree Senior High

June 2003

Bachelor's degree

Skills

• Typing

• Skills-building group facilitation

• Individual / Group Counseling

• Behavioral Therapy

• Sports coaching

• ICD-9

• Hospitality

• Patient interaction

• Microsoft Excel

• Hotel and accommodations guest check-in

• Presentation skills

• Customer complaint resolution

• Child protective services

• Documentation

• Group Therapy

• Special education

• Research

• Interviewing

• Data collection

• Program management

• Motivational Interviewing

• Recruiting

• Clinical research

• Direct sales

• Crisis Intervention

• Front desk

• Individual therapy

• Customer service

• Creative writing

• Physical education

• Supervising experience

• Merchandising

• CPR Certified

• Mentoring

• CRM software

• Mental Health

• Employment & labor law

• Program development

• Communication skills

• Intake

• Lesson planning

• Training & development

• Teaching

• Behavior management

• Crisis Management

• Autism Experience

• Program Management

• Software troubleshooting

• Addiction Counseling

• Greeting customers

• Google Workspace

• Restaurant experience

• Inventory control

• Leadership

• Special Education

• Early childhood education

• Case management

• Social Work

• Meeting Facilitation

• Social work

• Behavioral therapy

• Computer skills

• HIPAA

• Documentation review

• Curriculum Development

• Medical terminology

• Conflict Management

• Addiction medicine

• Microsoft Office

• Classroom management

• Medication Administration

• Logistics

• Supervising Experience

• Childcare

• ICD-10

• Presentation Skills

• Applied Behavior Analysis

• Administrative Experience

• Analysis skills

• Conflict management

• Patient assessment

• Outdoor work

• Behavioral Health

• Child & Family Counseling

• Child Protective Services

• Management

• Cognitive Behavioral Therapy

• Retail sales

• Security

• Sports Coaching

• Children

• Windows

• Clinic experience

• Mental Health Counseling

• Classroom experience

• Cash handling

• Child & family counseling

• Higher education teaching

• Psychoeducational group therapy facilitation

Languages

• English

Certifications and Licenses

CPR Certification

Present

First Aid Certification

Present

Counseling Certification

January 2014 to Present

Driver's License

CADC

Groups

Head Coach

Present

Head Basketball Coach For 8u and 14u Recreational basketball. Additional Information

Certification in Suicide Prevention, CPI, ART, PREA, Certified Medication Tech, Work Place Diversity, Infection and Exposure, Preventing Misconduct and Inappropriate Relations Between Staff and Youth, Diversity for Managers and The Boys Council for Boys and Men. Also I currently carried certification hours as an Autism Spectrum Facilitator. I have worked as an outdoor interventions therapist, recreational coach and mentor for the boys and girls club.

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