Administrative Operations & Client Services Specialist

Stephanie Colonna

******************@*****.***

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South Euclid, OH 44121

Education

Pratt Institute, BFA 2006, Fine Arts Brooklyn, New York Careerist, 2023 UX/UI Design Certificate

ADMINISTRATIVE ASSISTANT CLIENT SERVICES STUDIO OPERATIONS

Organized and dependable administrative professional with experience in client-facing roles, scheduling coordination, studio support, and record management. Strong attention to detail with the ability to balance administrative responsibilities and creative production in fast-paced environments. PROFESSIONAL EXPERIENCE

Owner / Operator

Residential Painting Company, Hammerhead Painting LLC — Ohio Recent Managed all business operations including scheduling, client correspondence, invoicing, and estimates Handled email and phone communications with clients and vendors Created marketing materials and promoted services through local outreach Maintained financial tracking, payment processing, and records Coordinated project timelines and managed multiple jobs simultaneously Delivered professional customer service from initial inquiry through project completion PROFESSIONAL EXPERIENCE

Receptionist / Front Desk

Cleveland Municipal Schools, Cleveland,OH——Recent

Managed incoming calls, scheduling, and client inquiries Maintained organized calendars and appointment systems Provided welcoming, professional front-of-house support Assisted with general office coordination and communication Front Desk / Receptionist Associate

Great Clips — Cleveland, OH——recent

Scheduled appointments and managed daily client flow Processed payments and handled POS transactions

Resolved customer concerns with professionalism

Maintained organized front desk systems and documentation Supported stylists with administrative coordination Production and Admin Assistant

Piotr Uklanski Studio— New York, NY —2006-2008

Performed administrative duties including record keeping, material tracking, and scheduling support

Organized studio operations and maintained supply inventory Assisted with project coordination and deadline tracking Created artwork using multiple techniques and materials Mixed custom colors with precision and maintained quality standards Maintained a clean, efficient, and structured studio environment Gallery Admin and Production Assistant

Dieu Donne Papermill— New York, NY 2003-2005

Custom matched pulp to designer color. Beat pulp in industrial beaters. Operated industrial Press. Assisted in production custom sheets.

Maintained artwork inventory records and documentation Supported client communications and sales transactions Organized files, materials, and internal records

Coordinated logistics for installations and gallery events.Assisted with exhibition preparation and visitor coordination

SKILLS

Administrative support & office coordination

Calendar & appointment management

Record keeping & documentation

Client communication

Inventory tracking & organization

Multitasking in fast-paced environments

Creative production & attention to detail

Professional written & verbal communication

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