Bilingual Customer Service Specialist with Caregiving Experience

Crystal Mercier

Monroe, OR *****

*************@*****.***

+1-458-***-****

Professional Summary

Diligent direct support professional with 2+ years of experience in caregiving and client transportation. Proven ability to provide exceptional customer service and support, ensuring clients reach appointments safely. Strong skills in cash handling and retail sales, complemented by certifications in CPR and First Aid. Bilingual in English and Spanish, enhancing communication with diverse clients. Work Experience

Direct Support Professional

Self Employed Contractor-Monroe, OR

April 2021 to Present

I transport a number of clients here in the Willamette Valley to doctors appointments and shopping. Cashier/Customer Service

Dairy Mart-Junction City, OR

April 2017 to January 2018

I ran a drive thru and cashiered at this store at the same time. Did a lot of labor and stocking. Education

High school equivalency (12th grade education)

Connecting waters charter school-Remote

March 2002 to June 2004

Skills

• Sales

• Cash Handling

• Meal Preparation

• POS

• Microsoft Word

• Pricing

• Caregiving

• Driving

• Cashiering

• Cleaning Experience

• Customer service

• Food service

• Retail Sales

• Cooking

• Food Handling

• POS systems

Languages

• English and spanish - Expert

Certifications and Licenses

CPR Certification

Driver's License

First Aid Certification

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