Angela Threatt
Erie, MI 48133
************@*****.***
CAREER SUMMARY
I am a good-spirited, hardworking individual and always willing to work with others. I am always willing to learn new duties. I am a dedicated employee, always prompt and ready to take on any task assigned to. Always a team player willing to assist co-workers with any jobs needing assistance and always strive to get a job done accurately and precisely. I feel I will be an asset to any company I may become employed by.
EMPLOYMENT HISTORY
Phoenix Services, Monroe, MI
Staffing Coordinator (11/2025-current)
• Answer incoming calls for candidates looking for employment
• Register new candidates and update information for candidates through Staffsuite system
• Recruit candidates to fill open assignments for clients
• Contact candidates to terminate employment when advised by client
• Administer saliva drug screens for candidates for pre-employment Great Lakes Western Star, Monroe, MI
Position- Receptionist (11/2023-09/2025)
• File accounting, parts, and service invoices
• Balance cash drawer and petty cash
• Answer inbound calls and transfer calls to the appropriate department through Vtech system
• Post daily transactions through the CDK system
Bay Corrugated, Monroe, MI
Position-Human Resource Assistant (7/2018-12/2022)
• File I-9’s once completed and appropriate documentation has been obtained, filed completed insurance forms, file miscellaneous documents such as marriage/divorce license, injury reports
• Keep record of current documentation for our driver files making sure our drivers are compliant with the Department Of Transportation
• Add and remove employees with access to the building and timeclock
• Remove employees from company premises when they are terminated from their position
• Transport employees to urgent care for random drug screens
• Hire employees
• Call employees for interviews
• Perform orientations
• Show training videos to new employees
• Distribute open enrollment forms to employees and fax information over to our insurance carrier
• Contact urgent care on drug screen and physical results for pre-hire
• Complete and fax over unemployment paperwork
• Review applications submitted on monster, indeed, Monroe County Community College, and zip recruiter websites
• Perform employee background checks using MI courts, Otis, and MI and OH offender registries
• Perform interviews to hire prominent workers for our production area, customer service department, truck drivers, electricians, and machinists
• Post and maintain jobs on monster, indeed, Monroe County Community College, and zip recruiter websites
• Maintain employee times through ADP
• Process workman’s comp claims and report injuries to MIOSHA using Form 301
• Process short term disability claims by faxing over to our short-term disability insurance carrier
• Created new hire packets to utilize in orientation which decreased orientation time by 30 minutes
Proctor Loan Protector, Troy, MI
Position- Insurance Processing Specialist II (10/2005-08/2021)
• Maintain workbaskets in imaging system to ensure mail is processed within the set deadlines set forth in the Business Rules.
• Communicated with clients; clearing issues working deficiencies and tracking policies
• Team Lead-Assisted teammates with questions and issues pertaining to homeowners insurance, loss draft claims, and PMI
• Responded to escalations via email
• Trained individuals on new process changes
• Processed insurance claims, payments, etc. by using databases such as servicing director, black knight, Fiserv, and intelligence insurance manager (IIM)
• Amortized private mortgage insurance (PMI)
• Processed loss draft claims and issued funds to assist borrowers with re-building homes resulting from hurricanes and tornadoes
SKILLS
• Creating, maintaining, and updating excel spreadsheets with employee personal information
• Creating PowerPoint presentations to post on employee TV
• Issuing payments in Black night system for homeowners’ insurance
• Adding and deleting employees from IBM system
• Processing homeowners’ insurance payments in AS400
• Maintained employees’ times in ADP system