Multidisciplinary Administrative Assistant in Healthcare

MISTYE QUINN

901-***-**** ************@*****.*** Memphis, TN

PROFESSIONAL SUMMARY & SKILLS

Several years of experience supporting youth with mental health diagnoses and behavioral challenges, complemented by administrative expertise. Skilled in coordinating multidisciplinary care teams, including doctors, therapists, nutritionists, nurses, teachers, and administrative staff. Adept at leveraging interpersonal communication, counseling abilities, organizational skills, and administrative experience to contribute effectively to program goals and organizational success.

PROFESSIONAL E X PERIENCE

OFFICE MANAGER/REAL ESTATE CLERK Apperson Crump, PLC - Memphis, TN 2020 - Present

· Coordinate between lenders, clients, staff, and underwriters to issue loan and owner policies

· Monitor, document, report, and audit accounts receivable/accounts payable

· Facilitate auditors with policies and various checking accounts and ledgers CLINICAL ADMINISTRATIVE COORDINATOR Satellite Healthcare - Memphis, TN 2018 – 2020

· Admitted and educated patients about dialysis treatments

· Maintained and updated medical records and diagnoses

· Coordinated referrals and appointments between patients, nurses, nephrologists, and specialists

· Prepared for and assisted with yearly audits

CLINICAL SERVICES COORDINATOR Ascent Children’s Health Services (ACHS) - West Memphis, AR 2015 – 2018

· Prepared prior authorizations, scripts, and referrals to fund therapies with Medicaid for 100+ patients

· Coordinated therapist, dietician, and physician evaluations for continuity of patient services

· Audited staff activities and dozens patient charts

· Met deadlines to report to corporate office. Managed storage system for medical records EARLY CHILDHOOD DEVELOPMENT SPECIALIST ACHS - West Memphis, AR 2011 – 2014

· Conducted developmental assessments for ages 0–6 to identify delays and behavioral concerns

· Designed and implemented individualized intervention plans and selected age-appropriate goals

· Facilitated parent-child sessions to strengthen family engagement and home-based interventions

· Monitored, documented, and reported on progress in speech, motor, social, and emotional skills

· Ensured a safe, therapeutic, and inclusive learning environment aligned with best practices in childcare OVERNIGHT TEACHER COUNSELOR Youth Villages - Bartlett, TN 2008 – 2009

· Provided direct behavioral health support and supervision to adolescents in a residential treatment

· Assisted in developing and implementing individualized treatment and behavior modification plans

· Conducted thorough daily documentation and case notes in compliance with program requirements

· Facilitated life skills training, coping strategies, and therapeutic interventions to promote change

· Coordinated client transportation to medical, educational, and recreational activities

· Engaged youth in recreational and structured activities to foster social and emotional development VOLUNTEER/COMMUNITY S E R V I C E

TEACHER/SMALL GROUP LEADER Celebrate Recovery - Bartlett, TN & Collierville, TN 2019 - Present

· Facilitate small group sessions focused on recovery and life skills for overcoming trauma and addiction

· Teach curriculum on coping strategies incorporating both structured material and open group discussion

· Provide peer mentoring, guidance, and encouragement to participants in a safe and confidential setting

· Collaborate with program leaders to ensure a supportive and inclusive environment aligned with mission

· Assist in planning and coordinating meetings to foster engagement and personal accountability STUDENT PASTORAL COUNSELOR (UNDER SUPERVISION) Memphis Theological Seminary 2023 - Present with focus on grief, self-esteem, family dynamics, parenting, faith EDUCATION

Doctoral Candidate in Pastoral Therapy MEMPHIS THEOLOGICAL SEMINARY Expected Graduation: May 2026

Master of Christian Studies UNION UNIVERSITY – SCHOOL OF THEOLOGY AND MISSIONS Bachelor of Science in Human Ecology UNIVERSITY OF TENNESSEE AT KNOXVILLE Major: Child Development, Minor: Adolescent Health PROFESSIONAL AFFILIATIONS

TENNESSEE ASSOCIATION OF PASTORAL THERAPISTS Member 2023 - Present

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