Customer Service

Objective

To obtain a variety of experience in residential and commercial building settings.

Skills

Over 700 hours on hi-lo Finish and Rough carpentry

Safe demolition practices Minor Electrical

Drywall work Roofing and Siding; Demo and Install

Box and Stake truck skills Tile work and Caulking

Shipping and Receiving Plumbing

Chauffeur License Residential landscape design

Blueprint reading Doors and windows installation

Correctly use and read a tape measure Owns tools

Education

Lansing Community College, Lansing, MI September 2011- May 2013

•Completed pre-requisites and several business and customer service related classes

Professional Experience

Target Corporation, Sterling Heights, MI

April 2016- Current

Lead Maintenance Technician

•Ensured that all equipment was working properly and safely for team members.

•Trouble shooting equipment to diagnose problems and how to fix them correctly and safely.

•Managed and rated cleaning crew on their daily performance

•Handled all minor plumbing, electrical, and cosmetic issues

•Preformed all preventative and corrective maintenance work orders

•Support for all 11 stores in district.

Curb Appeal Door and Window, Washington Twp, MI November 2015-January 2016

Residential Door and Window Install/Demolition/Basic Finish Carpentry

•Removed old doors and windows and made sure new products were installed properly and quickly

•Cut wood trim for interior of windows

•Performed bending of aluminum trim for exterior of windows

•Caulked aluminum trim and outer edges of windows

•Ensured customer safety

LJM Construction, Livonia, MI August 2015-November 2015

Roofing and Siding/Demolition/Site Management/Bending Aluminum Trim for Windows

•Stripped old shingles or roof decking to replace with new material

•Removed old siding and installed new siding

•Performed seal coating and ice guarding of roofs

•Bent trim metal for windows as well as fascia boards for houses

•Performed site management duties

Pools and Spas a Go Go, Berkley, MI March 2014-August 2015

Customer Service/Sales/Stock/Shipping and Receiving/Warehouse Manager/Deliveries

•Lead hot tub installer

•Responsible for loading and unloading hot tubs from warehouse to job sites

•Handled all deliveries of pool chemicals to Birmingham Public Schools

•Handled all product delivery from 3 warehouses to 3 company stores

•Performed general stocking duties in store and warehouse quickly and efficiently

•Conducted face to face customer interactions in store and at homes for general repair, product delivery, safety cover measures, installs and pool openings/closings

•Developed new and efficient ways to stage and display merchandise

•Managed all warehouse merchandise by keeping a computer inventory

The Doll Hospital and Toy Soldier Shop, Berkley, MI August 2009-March 2014

Customer Service/Sales/Stock/Shipping and Receiving/Swing set installation

•Assumed responsibility of opening the store daily to perform duties in stocking, shipping and receiving

•Assisted customers with product selection and offered suggestions based on best in class store inventory

•Constructed, delivered, and installed play structures and made customer service calls

•Developed new and more efficient ways of displaying products to the customer

Admiral Petroleum, East Lansing, MI January 2013-May 2013

Gas Station Attendant

•Completed customer transactions with cash, debit, credit and check sales

•Assisted customers at pump when needed

•Created new and more efficient ways of stocking products

•Completed daily operational duties to maintain a positive customer experience

Monster Energy, East Lansing, MI September 2011-May 2013

Monster Energy Representative

•Introduced students on campus to a free Monster Energy beverage while giving them product knowledge and the benefits of the beverage before and after sporting events

Activities

Avid soccer player

Coach youth baseball and basketball

Former Berkley High School Junior Varsity soccer coach

Volunteer for Target community activities

Contact this candidate