Marcus Thomas
Memphis, TN ***** ***************@*****.*** 901-***-****
Authorized to work in the U.S. Willing to Relocate
Professional Summary
Versatile and dedicated professional with extensive experience in logistics, customer service, and home health care. Demonstrates strong organizational and problem-solving skills with a focus on client satisfaction and safety compliance. A dependable team member with excellent time management and communication abilities.
Professional Experience
Patient Care Technician
Averhealth - Memphis, TN Mar 2024 -Jan 2026
Collected urinalysis samples for the judicial system and recovery homes.
Direct Support Professional
West Tennessee Family Solutions – Memphis, TN Jun 2025 – Jan 2026
•• Provided in-home care for clients with physical or cognitive challenges.
•• Encouraged clients to perform exercises to keep or regain limb functionality.
•• Certified in medication aid and basic care techniques.
Utility Worker
City of Bartlett, TN – Bartlett, TN Sept 2022 – Feb 2024
•• Collected trash for elderly and disabled residents using a mini garbage truck.
•• Ensured proper disposal and route efficiency in compliance with municipal standards.
Home Health Care Aide
Support Solutions – Memphis, TN Apr 2015 – Jan 2022
•• Provided in-home care for clients with physical or cognitive challenges.
•• Encouraged clients to perform exercises to keep or regain limb functionality.
•• Certified in medication aid and basic care techniques.
Sales Associate/Parts Sales
AutoZone – Memphis, TN May 2016 -Jul 2018
Aid customers with the purchasing of goods and services. Troubleshoot problems to help customers figure out their needs and wants. Stock shelves with back stock products.
Receiving Associate
Excell – Southaven, MS Jun 2013 – Dec 2013
•• Received shipments using RF scan guns.
•• Picked and packed inventory for shipment in a timely manner.
Exit Booth Agent
DTAG – Memphis, TN Jun 2010 – Mar 2013
•• Verified rental contracts and ensured paperwork accuracy.
•• Inspected vehicles for road-readiness and safety compliance.
•• Used RF scan guns to process vehicle checkouts and documentation.
Teaching Partner
Capital City Residential Healthcare – Memphis, TN Apr 2015 – Sept 2023
•• Supported individuals with mental health needs.
•• Facilitated learning of daily routines and skill-building exercises.
Manager in Training
City Gear / Hibbett Sports – Memphis, TN Sept 2022 – Mar 2023
•• Managed daily operations and team responsibilities.
•• Secured daily deposits and maintained inventory accuracy.
•• Fulfilled online customer orders and ensured timely delivery.
Customer Service Representative
Enterprise Rent-A-Car – Memphis, TN Jun 2008 – Aug 2009
•• Prepared vehicles for rentals and ensured customer satisfaction.
•• Handled pickups and assisted customers with service inquiries.
Pawn Broker / Sales Associate
Consumer Packaged Goods Manufacturing – Memphis, TN Mar 2005 – Nov 2005
•• Assisted customers in buying/selling merchandise and payday advances.
•• Maintained store presentation and negotiated pricing.
Education
High School Diploma
Raleigh Egypt High School – Memphis, TN
Graduated: May 2002
Certifications
•CPR Certification
•Driver’s License/Unarmed Guard License
Skills
•• RF Scan Gun
•• Warehouse Operations
•• Home Care
•• Shipping & Receiving
•• Order Picking
•• Materials Handling
•• Pallet Jack Operation
•• Vehicle Inspection
•• Caregiving
•• Retail & Sales
•• Packaging
•• Driving
•• Customer Service
•• Direct Support
•• Organizational Skills
•• Time Management