Data-Driven BI Specialist for Growth and Efficiency

*

OVIE TONY ORUMAH

Business Intelligence

Professional Summary: Result-oriented data professional with over 5 years of experience analyzing and interpreting data to drive actionable insights. My diverse background in finance, customer success, sales, marketing, and operations provides a strong foundation for quickly understanding business contexts and identifying areas for improvement. Proven expertise in developing data models, creating insightful dashboards, and driving strategic decisions to enhance customer engagement and reduce churn. Passionate about leveraging data and digital transformation to optimize business processes, improve efficiency, and unlock new growth opportunities. Equipped with strong data modeling skills and a keen eye for detail, I am committed to driving organizational performance and delivering value through informed decision-making.

: https://www.linkedin.com/in/ovie-tony-orumah-384041177/

: +234**********, +234**********

: **************@*****.***

: Lagos, Nigeria

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Programming Languages: Python, SQL, Google Apps Script Data Visualization Tools: Looker, Power BI, Tableau, Metabase Productivity Tools: MS Office (PowerPoint, Word, Outlook) Database Management: MySQL, IBM db2, Snowflake, DBT Data Analytics Tools: MS Excel, Google sheets, BigQuery Collaborative tools: GitHub, Zoho Projects, Miroboard, Google docs, Jira Nov 2022 –

May 2023

Stackivy Limited - Business Analyst

Financial Services - Ikeja, Lagos State

As a Business Analyst at Stackivy, I was instrumental in driving process improvement initiatives across all business units. With a focus on enhancing efficiency and effectiveness, I successfully delivered impactful results throughout the organization. Here are some key highlights of my contributions:

• Analyzed business processes and identified areas for improvement, leading to more efficient operations and increased profitability.

• Managed data integration projects and collaborated with IT to implement new analytics tools and systems.

• Provided data-driven insights to support decision-making across various business units. Oct 2024 –

Present

Reliance Health – Snr. Business Intelligence Analyst HealthTech - Remote

I lead a team of analysts in providing essential business intelligence services across the organization. My role involves overseeing the development and maintenance of BI tools, ensuring data accessibility, and driving data-driven decision- making. I work closely with senior management and cross-functional teams to identify key business metrics, develop data models, and create insightful dashboards. Here are some key highlights of my contributions:

• Led a team of analysts in developing and maintaining BI tools and dashboards, enhancing data accessibility for stakeholders across the organization.

• Designed and implemented data models to track key business metrics such as churn, NRR, and customer engagement.

• Collaborated with senior management to provide insights and recommendations that drove strategic decisions, leading to a 15% increase in customer retention.

Key Achievements:

• Successfully migrated the BI dashboards to Metabase, improving reporting capabilities and user adoption.

• Reduced customer churn by 10% through targeted data analysis and customer success initiatives. PalmPay - Business Intelligence Analyst & BI Manager Financial Services - Ikeja, Lagos State

Delivered essential BI services and support, along with comprehensive reporting, to four distinct business units. Over time, I took on additional leadership responsibilities, driving BI strategy, stakeholder management, and team mentorship. My role evolved to include overseeing BI operations, ensuring data integrity, and aligning reporting with business objectives. Key highlights of my contributions include:

• Developed and implemented a comprehensive reporting system from data management and modeling to delivery of reports (visualization), enhancing the accuracy and speed of reports and reducing reporting time by 60%.

• Developed and maintained KPI dashboards serving 4 business units of 15 managers and over 300 employees.

• Collaborated closely with the data engineering team to ensure data quality and integrity across all reporting tools.

• Provided data support and reporting for the launch of the ATM card project. Key Achievements:

- Implemented a new BI tool that reduced reporting time by 30%.

- Developed a KPI dashboard that was used by over 300 employees, improving transparency and performance tracking.

Jun 2023 –

Sep 2024

2

EDUCATION

CERTIFICATIONS

[2023] Management Consulting, Emory University

Exposed to consulting ranges from the economics of consulting partnerships to the methodology used to break down problems. Equipped with foundational knowledge of projects, clients, data analysis, client interviews, surveys, benchmarks and several performance improvement tools. Key highlights: Problem solving, Management consulting, Presentation.

[2023] Business intelligence, Google

Equipped with the skills to create processes that transform data into actionable insights to inform business decisions, develop data visualizations, and building dashboards that employ design best practices to meet stakeholder needs.

Key highlights: Dashboards and reporting, Data modelling, BigQuery, Data Analysis

[2023] Certification of Capability in Business Analysis (CCBA®), Simplilearn Completing this course equipped me with a comprehensive set of skills and knowledge in the field of business analysis. Throughout the course, I gained expertise in various aspects of business analysis, enabling me to effectively analyze and improve business processes, identify and address business needs, and support strategic decision-making.

Key highlights: Business Analysis Techniques, Requirements Management, Stakeholder engagement, Business Process Improvement, Tools & Technologies, Professional Standards & Ethics Feb 2020 –

Oct 2022

Prolectro Limited - Sales Data Analyst

Engineering Services - Warri, Delta State

As a Sales Data Analyst at Prolectro Limited, I played a crucial role in driving sales performance, improving operational processes, and identifying growth opportunities.

• Analyzed sales data to identify trends, forecast future sales, and support strategic planning.

• Created and maintained sales dashboards and reports, providing insights to sales teams and senior management.

• Worked with the sales team to develop strategies to improve sales performance and customer satisfaction. Key Achievements:

• Identified key factors contributing to a 20% increase in sales over a 12-month period.

• Developed a sales performance dashboard that improved sales team productivity by 15%.

[2023 – 2024] Master in Information Management – Ahmadu Bello University Completed my Master's degree in Information Management. This program focuses on equipping me with advanced knowledge and skills in effectively managing and leveraging information for organizational success. Through this degree, I aim to deepen my understanding of information systems, data analytics, knowledge management, and strategic information management.

[2013 – 2018] Bachelor of Science, Physiology – Delta State University Discovered a strong passion for working with data during my 300-level industrial training. Combining my Physiology background with my new found passion, I developed a unique skill set that allows me to bring a data-driven approach to solving complex problems.

Key Achievements:

• Identified process inefficiencies that led to a 20% reduction in operational costs.

• Successfully completed a data integration project that improved data accuracy by 25%.

Contact this candidate