Operations & Customer Service Professional

HUNTER A. EVANS

Charlotte, NC ***** 704-***-**** *********@*****.***

PROFESSIONAL SUMMARY

Reliable and customer-focused operations professional with experience in high-volume environments including retail service, logistics, warehouse operations, audiovisual technical support, and skilled trade services. Strong background in teamwork, safety compliance, material handling, and customer engagement. Seeking an entry-level retail, lumber, or warehouse associate position where hands-on skills, work ethic, and service excellence contribute to store performance and customer satisfaction.

CORE COMPETENCIES

• Customer Service & Sales Floor Support

• Lumber & Building Materials Handling

• Warehouse & Inventory Operations

• Equipment Operation & Safety Compliance

• Loading / Unloading & Material Staging

• POS & Cash Handling Experience

• Team Collaboration & Communication

• Problem Resolution & Customer Assistance

• OSHA-Conscious Work Practices

PROFESSIONAL EXPERIENCE

Barista HMSHost – Starbucks Franchise Charlotte, NC

02/2024 – 02/2026

• Delivered high-volume customer service in fast-paced retail environment

• Operated POS system and processed cash/credit transactions accurately

• Maintained clean and organized work areas in compliance with health standards

• Worked collaboratively to meet daily performance goals

Audio Visual Technician The Presentation Technologies Group Charlotte, NC

01/2018 – Present

• Install and secure heavy equipment including projectors, displays, and structural mounting hardware

• Interpreted layout plans and safely used tools and ladders in commercial environments

• Maintained strong client communication while completing time-sensitive installations

• Followed strict safety protocols during equipment transport and setup

Carpet Cleaning Technician Natural Way Carpet Cleaning Charlotte, NC

06/2014 – Present

• Operate industrial equipment and handle specialty chemicals safely

• Move and position furniture and materials weighing 100+ pounds

• Provide direct customer service and upsold additional services when appropriate

• Maintaine service vehicles and organized tools and inventory

Warehouse Associate Amazon Charlotte, NC

11/2020 – 07/2022

• Picked, packed, and staged materials using handheld scanners

• Verified shipment accuracy and maintained inventory organization

• Promoted warehouse safety and followed OSHA guidelines

• Worked efficiently in high-volume distribution environment

Package Handler UPS Charlotte, NC

2019 – 2020

• Loaded and unloaded freight safely and efficiently

• Identified damaged shipments and reported discrepancies

• Maintained clean, hazard-free work zones

EDUCATION

Central Piedmont Community College – Charlotte, NC

Workplace Success Professional Development

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