CURRICULUM VITAE
KAGENDO SHEILA INDUSA
P.O.BOX *47- 01000, THIKA
TEL. +254*********
EMAIL: ************@*****.***
PROFILE LINK(Feature writing): https://drive.google.com/drive/folders/1CPt4gqlwqKCZWTQAbmsZRS1ifaP38Xf-?usp=drive_link
PROFESSIONAL PROFILE:
https://drive.google.com/drive/folders/1C-DDaEC905DdLPZ1kGiW58YvfOZ5aG8_?usp=drive_link
PERSONAL PROFILE
I am a dedicated and skilled communication specialist with 3 years of experience in the field of public relations and communication. My expertise extends to various areas including digital photography, videography, script writing, social media marketing, content strategy, content editing, branding, and social media campaigns/advertising.
I am passionate about the power of effective communication and its impact on shaping perceptions and building strong connections. With a strong foundation in both traditional and digital communication strategies, I am committed to delivering compelling and engaging content that effectively conveys key messages and enhances brand reputation. My goal is to utilize my skills and experience to create meaningful and impactful communication initiatives that make a difference
CAREER OBJECTIVE
To integrate theoretical and practical skills, while utilizing my talent to achieve organizational results and goals. Simultaneously, I aim to acquire personal career growth and implement the expertise I have gained while studying and through the internship programs I have undertaken.
EDUCATIONAL BACKGROUND
2019-2023: Bachelor’s Degree of Science in Communication and Public Relations Karatina University
2015-2018: Chania Girls High School Kenya Certificate of Secondary Education (KCSE)
2005-2013: Varsity Aim School Kenya Certificate of Primary Education 2014 (KCPE)
WORK EXPERIENCE
County Government of Nyeri, Governors Press Unit-Communications Intern
Create and schedule social media content for Governor Mutahi Kahig on facebook and You-tube.
I have documented events for Governor Mutahi Kahiga through photography.
I am involved in the production of weekly, monthly and bi-annual county newsletters for published on the Nyeri County website.
I document County and Departmental events through photography and Videography and script wrting.
I have been involved in the production of departmental documentaries like the ABDP(Aquaculture Business Development Program
Curate content that inform the public on Governor and County events. I have been part of the Measles-Rubbella /Typhoid conjugate vaccination Campaign,The International Fire fighters Day Sensitization Road show
Media monitoring. I have diligently monitored the day to day happenings by reading daily news papers,news and social media platforms.
Capture realistic images as the assignment dictates.
Process photographs by resizing and retouching them (where needed).
Ensure appropriate photo quality.
Mathira Water and Sanitation Company-Customer Relations Intern (May2024-feb2025)
Respond to customers’ complaints, queries, and comments and give feedback through the helpline number.
Log all contacts of customers in the database system accurately
Maintain accurate and up-to-date client files
Generate quotes and timelines for clients as requested
Suggest additional products and services of use to clients
Pursue client leads and recommendations aimed at expanding customer base
Generate monthly and quarterly reports
Proactively seek solutions to problems, notifying management when concerns arise
Making sure that the customer experience is a positive one
Contributes to the development of the company policies and plans
Work towards adherence to the customer service charter
Interactive Communication (PZ Cussons, SC Johnsons, Unilever), True Black, Yellow Moon (KWAL, EABL, Coca Cola,) EXP (Sta -soft, pepsodent) Agencies Duration: 2021-2023
Role: I was tasked with brand marketing, awareness to drive sales and customer engagement.
Better Future NGO - Communication and Public Relations (Attachment)
Duration: April 2022 - July 2022
Source photos, videos and other required media for public relations communication release
Monitoring ongoing campaign success via methods such as survey collection
Direct mail and online feedback forums, Build a strong network of partnership, aligning PR efforts with overall organization’s objectives
Edited, wrote and distributed media advisories and news releases with appropriate tone and voice.
Planned and executed special events to raise funds. Grunts and get sponsorships for students.
SKILLS ACQUIRED
Digital Media Marketing and Social media management
Data Analytics
Photography, videography and script writing.
Lightroom, premium pro software
Adaptability to Emerging Technologies
Excellent verbal and written communication skills
Proficient in Microsoft Office and Adobe Creative Suite
Strong organizational skills and attention to detail.
CRM software and EPR system navigation with billing and Dynamics skills.
Ability to work independently and collaborate in a team environment.
Expert reporting, Confident presentation writing abilities.
Effective organization, planning & time-management skills.
Multicultural Communication
AFFILIATIONS
Student member of Public Relations Association of Kenya, 2023-Present
Member of Rotaract Club
CONFERENCES ATTENDED
The National youth day conference on Youth leading the change on digitization for sustainable development held on the 12th/august/2024 United Nations Office Nairobi, Kenya.
WFF(World Food Forum)online-Youth Representatives Officer.
Annual youth Summit Nyeri County 10th December 2025 to 11th December 2025.
HOBBIES
Public speaking
Traveling and adventures.
Socializing and building good connections with people.
Mentorship
Participating in community development projects.
Reading publications
CERTIFICATION
YRO Certificate 2024- WFF-Youth-Representatives (World Food Forum)
REFEREES
CAROL NDERI,
DIRECTOR OF COMMUNICATIONS AND PRESS COUNTY GOVERNMENT OF NYERI,
**********@*****.***,
PROFESSOR JULIET MACHARIA,
LECTURER KARATINA UNIVERSITY,
*********@*****.***,
Col. (Rtd) Lucas K. Teimuge, MBS, ndc, psc (K),
DIRECTOR DISASTER RISK MANAGEMENT COUNTY GOVERNMENT OF NYERI,
****************@*****.***,