Customer Service & Hospitality Professional Seeking Extra Income

Michelle Y. Munoz *** AVOCADO ST

COSTA MESA,CA **627

714-***-****

***********@******.***

NEWPORT BEACH HOTEL - FRONT DESK RECEPTIONIST

NEWPORT BEACH, CA - 2024/AUGUST 2025

- Scheduled reservations, managed calendars, processed payments.

- Greeted guests, answered hotel inquiries, and provided a smooth welcoming check-in process.

- Maintained knowledge of sales, policies & security practices.

- Stocked supplies & kept a customer focused environment. MOTHERS MARKET - JUICE BAR SERVER

COSTA MESA, CA - NOVEMBER 2024

- Prepped juices, smoothies, maintained cleanliness

- Friendly & efficient customer service in a fast paced environment

- Cash handling, processed transactions, & inventory restocking PERPIRE SAUNA STUDIO- SALES ASSOCIATE/STUDIO

ASSISTANT

COSTA MESA, CA - 2022/ JANUARY 2024

- Greeted clients, answered questions, & ensured a welcoming sauna experience.

- Appointment scheduling, client check ins, & membership transactions.

- Informed guests on sauna services, health benefits, & proper usage to ensure customer satisfaction.

- Maintained a clean, organized, & relaxing environment.

- Processed sales of memberships, packages, & retail products.

- Assisted in promoting studio events/specials

EDUCATION

Estancia High School - Costa Mesa, CA

2022 Graduate

Skills

Cash Handling/ POS System, Customer service & Hospitality, Appointment Scheduling, Wellness Education (sauna, detox, nutrition), Sales & Inventory Management, Team Collaboration, Time Management, Multitasking In Fast Paced Environment, Organizational Skills & Adaptability

AWARDS

American Heart Association

(CPR Certification)

Physical Fitness Award for

National Guard Sunburst Youth

Academy JFTB, Los Alamitos

LANGUAGES

FLUENT- ENGLISH & SPANISH

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