Logistics and Customer Service Professional

Hello

I’m Jorge Tiscareno

**** * ******* ** **** 19

Kennewick, WA 99336

509-***-****

***.*********@*****.***

Skills

Inventory management, Quality assurance, Safety compliance, Customer

Service, Employee coaching, Safety awareness, multitasking.

Experience

06/2025-present

Amazon Delivery Station, Pasco Wa- delivery associate

• Loaded delivery truck with company product according to the daily route

plan

• Scanned and sorted packages to stage for delivery drivers

• Used handheld scanners to sort product onto appropriate shelves daily

• Picked customer orders to sort, pack and prepare orders for shipment

• Worked flexible hours, including weekends and holidays, to meet

warehouse demands

08/2024-10/2024

Amazon fulfillment Center, Pasco Wa- fulfillment associate

• Collaborated with the team to complete projects in a timely manner.

• Scanned, pushed and loaded items on conveyor line for loading into

trailers.

• Stacked boxes, crates, containers, and other materials on pallets,

shelves, or racks in an orderly manner according to company standards.

• Loaded sorted items into designated standards.

• Loaded sorted items into designated bins or pallets

05/2020-08/2024

McDonald’s, Kennewick Wa- crew member, crew chief, Shift manager

• Investigated customer complaints regarding merchandise quality or

availability promptly.

• Upheld company standards and compliance requirements for operation

• Ensured compliance with food safety regulations and quality standards.

• Enforced safety standards throughout the store including proper use of

equipment

• Coached employees on interaction with customers to drive expectations

of service.

• Resolved conflict between employees or customer in a professional

manner.

Education

08/2016-06/2018

Chiawana High School, Pasco Wa- high school diploma

08/2018-06/2019

Richland High School, Richland Wa- high school diploma

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