Administrative Support Professional with Client-Focused Experience
Resume:
Worcester, *****
*******.**********@*****.***
Julianne Marie Collins
SKILLS
Professional Writing, Microsoft, Milenium, Excel, Proofreading & Editing, Communication, Intranet, CoreFitness, Microsoft Teams & Outlook.
EXPERIENCE
Kennedy’s All-American Barber Club, Darien CT — Receptionist
June 2020 - November 2020
●Keyholder & Cash handling
●Scheduling & Confirming Appointments
●Cleaning duties; wipe down door handles, bathroom, and countertops, sanitize the bathroom, dust, sweep, and do laundry.
Total Look Salon & Spa, Southport CT — Client Director/Assistant Manager
March 2021 - March 2022
●Scheduling & Confirming Appointments
●Create client files & handle color treatment cards
●Keyholder & Cash Handling
●Phone, Email, & Text Etiquette
●Inventory
●Clean the desk area, product shelves, & laundry.
Brian Richard’s Salon, Franklin MA — Client Director/Receptionist
March 2022 - September 2022
●Scheduling & Confirming Appointments
●Create client files
●Inventory
●Cash Handling
●Clean the desk area, product shelves, & laundry.
●Phone, Email, & Text Etiquette
Adcare Outpatient Hospital, Worcester MA— Administrative Assistant/Receptionist
June 2022 - March 2023
●Keyholder
●Scheduling & Confirming Appointments
●Writing & mailing Outreach, Release of Information, & Discharge Letters
●Creating & filing client data
●Phone, Email, & Text Etiquette
●Handling insurance information & copays
●Intakes/Demographics
●Conduct drug screenings
Clark University Sodexo Cafe, Worcester MA — Supervisor
August 2023 - February 2024
●Keyholder & Cash Handling
●Barista & Cashier
●Cleaning the cafe; wiping everything down surfaces, sweeping and mopping the area, & washing dishes.
●Organizing & restocking
●Inventory
Ascentria Care Alliance, Worcester MA — Administrative Assistant & Employment Counselor
February 2024 - January 2025
●Scheduling & Confirming Appointments
●Intakes, Assessments, & Enrollments
●Creating & Filing client data
●Attend job fairs
●Computer programs LACES, Activate Care, & RISIS
●Phone, Email, & Text Etiquette
●Search & apply to jobs for clients, create resumes & help with interview preparation.
Planet Fitness, Worcester MA — Customer service Representative
March 2025 - July 2025
●Keyholder
●Cashier/Receptionist
●Phone Etiquette
●Inventory/Restocking
●Computer programs for member accounts
●Cleaning equipment, lobby area, & bathrooms
Airbnb Apartments, Worcester MA — Cleaning Services/Housekeeper (Gig)
January 2025 - Current
●Laundry
●Clean & Sanitize; bathrooms, kitchens, bedrooms, floors, windows, & dresser services
Tu Moda Beauty Wellness Salon & Spa, Worcester MA — Receptionist
August 2025 - Current
●Phone Etiquette
●Customer service/Cashier
●Morning spa opener
●Create client accounts
●Scheduling and confirming appointments
●Cleaning and sanitizing front desk area
(Date gaps are due to COVID or company closure/short term)
EDUCATION
Shepaug Valley High School, Washington CT — Diploma
September 2011 - June 2015
Western Connecticut State University, Danbury CT — Bachelor of Arts
August 2015 - May 2020
Professional Writing in Journalism & Public Relations
Referrals
Shannon Farkas-Lello - Total Look Salon & Spa
Beth Arel - Ascentria Care Alliance
Laura Davis - Ascentria Care Alliance
Sean Cummings - Planet Fitness
Victoria Mariano - Airbnb Apartments Owner
Stephanie Bates - Tu Moda
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