Goal-oriented hospitality student with strong F&B and guest-service

SHIVAM SINGH

Contact Information

Koparkhairane, Sector 16, Navi Mumbai —400709

Phone: +91-751**-*****

Email: *********@*****.***

Career Objective

To obtain a challenging role in a reputable hotel where I can utilize my strong customer service skills and hospitality knowledge to enhance guest satisfaction and contribute to organizational success. Industrial Training Experience

Courtyard by Marriott (June 2023 — November 2023)

Completed industrial training across all hotel departments Front Office: Operated property management systems, updated registration cards and Form C, handled guest queries at the business center, and managed telephone calls. Housekeeping: Assisted in room cleaning operations, room inspections, and replenishment of amenities.

Food & Beverage Service: Provided restaurant service, table setup and clearance, banquet and buffet setup, and guest handling.

Food Production: Assisted chefs in the butchery kitchen. Outdoor Catering (ODC): Exposure at Taj Mahal Palace, Taj Lands Ends Taj Vivanta, St. Regis, and Jio World Centre.

Education

Bharati Vidyapeeth Institute of Hotel Management and Catering Technology (2024 — 2025) Hotel Management.

Higher Secondary Certificate (HSC) — J.S. public school and Inter College, Varanasi (2022) — 38% Secondary School Certificate (SSC) — Laureate High School (2019) — 42% Skills

Hands-on experience in store operations

Strong interest in Food & Beverage Service

Positive attitude and strong work ethic

Team player with good interpersonal skills

Punctual, quick learner, adaptable

Languages

English, Hindi, Marathi

Achievements & Awards

• Head of the Department — Topaz Restaurant (Food & Beverage Services)

• Star Performer of the Batch in Food & Beverage Services Declaration: I hereby declare that the above information is true and correct to best of my knowledge.

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