Candidate: Audrey FleegerResume Title: Client-Focused Generalist

Audrey Fleeger

CONTACT

*************@*****.***

**** ******* **

Alice, TX 78332

SKILLS

Great customer service,

Management skills, Training

experience, Leadership, Pet

care, Friendly to everyone,

Opening and closing

experience, Doing deposits. I

also have a food handlers

licence.

Manage schedules

Set appointments

Maintain equipment

Prepare food

Animal Handling

Modify animal behaviors

Exercise animals

Lead training programs

Problem-solving

Verbal communication

Attention to detail

Multitasking

Creative Problem-Solving

Clear Verbal Communication

EDUCATION

American School of Business

Associate of Science

Business Computer Science

Shreveport, LA

Graduated with distinction.

PROFESSIONAL SUMMARY

Customer service and team work for over ten years. My experience has given me professional success in the last few years. I am dependable and hard working. I am great with taking care of customers and animals. I can work independently and also with a team. My focus is at all times on my work. I have been in many different positions from Resturant cook, Prep Cook, Dishwashing, to Shift Manager, Assistant Manager and Training dogs. I also like taking care of animals. I am motivated and have the ability to create great relations with customers. EXPERIENCE

Retama Manor / Healthcare Services Group, Dietitian aid Alice, TX - Oct 2020 Jan 2021

Maintained good working relationship with co-workers and management.

Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets. Prevented snack / drink service delays by effectively using slow periods to get ahead of routine tasks such as restocking supplies.

Made sure to complete prepping food before shift end. Kept work area organized and clutter-free.

Completed assigned tasks with little or no supervision. Followed established guidelines and procedures.

Reviewed sanitation and meal services to check regulatory compliance.

Partnered with clinical staff on dietary-compliant care plans. Counseled individuals and groups on strategies for improving their nutrition and developing healthy eating habits. Monitored the quality and safety of the foodservice operations to identify and correct deficiencies.

Evaluated facilities food supply and recommended

improvements to achieve better nutritional balance for patients.

Promoted strategies to improve the quality of life for diverse individuals with an optimized diet.

Worked cooperatively with the cook to assure conformance to prescribed nutrition care orders.

Accepted accountability for delivering snacks/drinks to residents of the manor.

Managed carts with snacks/drinks for residents including evaluating food preparation and service.

Subway, Sandwich Artist Shift Leader

Alice, TX - Apr 2019 May 2020

Showed comprehensive understanding of products,

ingredients, and prices.

Presented cheerful attitude when assisting customers and creating sandwiches.

Worked independently and teamed up with others to ensure productive workflow.

Followed recipes to prepare food according to company guidelines and in compliance with safe food handling procedures.

Counted down drawers, accounting for all money, and took inventory of all ingredients and supplies.

Adhered to proper food handling, safety, and sanitation standards during food preparation, service, and clean up, including maintaining food at the proper temperatures. Prepared some sandwich ingredients from scratch by following basic recipes.

Adhered to all quality standards, formulas, and procedures as outlined in the company's operations manual.

Restocked low supplies during shifts, including meats, bread, cookware, vegetables, drinks, and napkins.

Engaged each guest warmly and with friendly demeanor to build an immediate positive relationship.

Collected trash from the dining room and returned reusable items like trays to the kitchen for washing.

Organized physical setup and breakdown of venue for each event.

Monitored the dining area and employee work stations to quickly clean up spills and restock supplies.

Took orders and processed payments for dine-in, carry-out and drive-thru customers.

Operated Point of Sale system accurately to process transactions and account for all money.

Maintained steady work pace to deliver hot, fresh, and delicious meals.

Volunteered to work unpopular shifts such as holiday and night shifts in support of team members and business needs. Complied consistently with food safety and sanitation requirements and [Location] Health Department regulations. Maintained inventory of napkins, utensils, and other consumable supplies for easy access.

Prepared drinks for customers, including brewing coffee and tea on regular basis.

Prepared accurate invoices and received payments for services provided.

Completed customer orders by packaging or traying the prepared food with utensils, napkins and condiments. Helped customers identify desirable menu items and customize combinations of offerings.

Engaged customers in friendly conversations to build loyalty to the restaurant and encourage repeat visits.

Resolved customer complaints, striving to have happy customer every time.

Cross-trained on all stations to fill in where needed and maintain strong service levels.

Cooked and packaged simple foods like sandwiches, salads and pizzas.

Assisted new team members with responsibilities through effective training, on-going mentoring, and hands-on support. Texaco, Shift Manager/ Assistant Manager

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