Adaptable Front Desk Receptionist with Retail Experience
Resume:
Carina Farias Mendoza
Perris, CA *****
************************@***********.***
Adaptable Front Desk Receptionist with experience in a variety of industries and a history of success in providing exceptional customer service. Experience in managing all facets of front office administration, including handling multi-line phone systems, managing schedules, and maintaining reception and waiting areas. Hands-on skills in using applications such as MS Office, Millennium, and QuickBooks to facilitate daily office operations.
Authorized to work in the US for any employer
Work Experience
Lead Sales Associate
Macy's-Kennewick, WA
April 2016 to November 2016
Manage a crew of 5-10 employees, keep store presentable to the customers. Retail Merchandiser Job Responsibilities:
Produces supermarket sales by providing point-of-purchase and shelf management services. Retail Merchandiser Job Duties:
· Determines call schedule by reviewing priorities with supervisor; discussing special instructions, product promotions, new products, and price changes.
· Maintains customer relationships by visiting with store managers, department managers, and employees; answering their questions; responding to special requests; describing product features.
· Maintains store shelves by observing displays of company products; removing damaged or freshness- dated products; tidying store shelves; providing optimum display of products.
· Maintains inventory by restocking shelves with product from inventory; observing inventory levels; prompting store management to reorder when levels appear low; arranging for return and credit for damaged products.
· Completes call report by observing display and pricing of competitors' products.
· Helps field sales representatives with special promotions by setting-up displays at aisle ends; checking daily on special promotions; observing customer reaction to special promotions; forwarding observations to management; removing promotions at end of special promotion period.
· Provides information by reporting growth, expansion, or closing of supermarkets in assigned territory.
· Maintains quality results by following and enforcing standards.
· Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
· Enhances merchandising and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Retail Merchandiser Skills and Qualifications:
Product Knowledge, Quality Focus, Customer Focus, Organization, Client Relationships, Promotions, Reporting Skills, Attention to Detail, Territory Management, Competitive Analysis, Job Knowledge Customer service and cashier
· Talented Sales Associate who will bring sales savvy fashion sense and a passion for clothing to the company. Possesses superb presentation skills and will always maintain a professional image through appearance and dress. Willing to work a flexible schedule that includes weekends and holidays and will consistently strive to exceed expectations.
Enthusiastic and diligent Sales associate who possesses an excellent sales and customer satisfaction record. Adept at maintaining cordial and professional relationships with colleagues, customers, and supervisors. Able to function very well independently or as part of a sales associate team. Paper work update and be available to have an audit ready when need it.
· Highly persuasive Sales Associate with verifiable track record of communicating effectively with customers and providing them with accurate product information while ensuring their satisfaction. Effective problem-solver who is able to grasp and cater for the customers’ needs proactively. Outgoing team player with demonstrated ability to increase customer satisfaction and develop strong business relationships derived from valuable sales experience in diverse settings Lead/manager assistant
Pasco Processing-Pasco, WA
July 2011 to September 2016
Chemical use and data file
Chemical inventory, Coordinates with maintenance personnel and other sanitation crew the dismantling of production line and equipment in preparation for cleaning. Disassembles and reassembles the production line and equipment as necessary for cleaning. Cleans the floors of all debris and rinses thoroughly. Cleans air lines and hoses that feed the lines.
Removes and replaces equipment as needed to accommodate production set-up requirements. Sanitizes production equipment in preparation for maintenance and production set-up crews. Cleans and sanitize all pieces of equipment.
Cleans chemical room, process floor dry and other work areas. Cleans wash buckets, trash cans, hand rails, and other equipment assigned by lead or manager until shift ends.
Removal of production waste (garbage and render) at some locations. Titration on all chemicals locate in the plant making sure my PPM are food safety Experience:
Coordinate a walk through the plant and have paperwork update for an audit Special Training/Skills:
Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to use a variety of hand tools, organize and coordinate work with others, effectively communicate jobs and assigned tasks, work under pressure, and possess basic mechanical comprehension.
Forklift driver
Lead relive
Telemarketer
California Crystal Hill Water-Bakersfield, CA
June 2003 to August 2008
Professional telemarketer looking for the permanent position in the growth oriented company that permits me to contribute my experience and skills for growth and unlimited income potential. Qualification Summary:
Over 5 years of experience working at call center and near about 2 years of experience with telesales from home.
Strong knowledge of processes and principles for providing personal and customer services. Strong understanding of methods and principles for showing, selling, and promoting products and services including product demonstration, marketing strategy and tactics, sales control system, and sales techniques.
Work Experience:
California Crystal Hill Water, Bakersfield, CA
Telemarketer, June 2003 – August 2008
Get in touch with private or businesses individuals by telephone to plead for goods or services. Answer questions from customers.
Fill all the information into the computer.
Obtained information from customers including name, address, and payment type. Explained products, prices and services to the customers. Gather names and contact numbers of prospective customers from sources like magazine reply cards, telephone directories, etc.
Other responsibilities include recording address, names, purchases, and reactions of prospects contracted.
Home Telemarketer, Bakersfield, CA
June 2003 - August 2008
Wrote and telephoned letters to answer to follow up initial sales contracts or to correspondence from customers.
Arranged meetings for sales representatives to meet with potential customers. Maintained records of accounts, contacts, and orders. Carried out market and client survey to gather information about potential customers. Education
GED
CBC
Skills
• Communication ... Multitasking. ... Prioritizing. ... Organization. ... Technical skills. ... Interpersonal skills. ... Initiative and problem-solving abilities. ... Dependability. (6 years) Additional Information
Core Qualifications
Customer Service
Office Administration
Bookkeeping
Schedule Management
Office Maintenance
Inventory and Supply Management
Contact this candidate