HR & Admin Officer with 10+ Years Experience

ORACION, RHINA COLOBONG

Bldg.** Zone ** Str. *** Al Thumama Doha Qatar • +974********

• ************.****@*****.***

An experienced and dedicated HR and Admin Professional with over 10 years of sound experience handling employee relation,payroll administration, recruitment, records and database management (HRIS), leave management in a F&B, Construction, Retail and Information Technology Industry.

SUMMARY OF QUALIFICATION

HR Policies & Procedures Recruitment & Onboarding Formalities Payroll Administration Employee Relations Leave Management Performance Management Orientation & Training

Legal

Strong knowledge of Labour Laws,

Regulations & Standards related to

HR.

HRIS / ERP Management

PROFESSIONAL EXPERIENCE

PEOPLE OPERATIONS (HR & Admin)

ADMIN OFFICER and COORDINATOR July 3, 2022 – Present Ideal Solutions Company

Information Technology, Electronic Payments, and

Geospatial Solutions provider Company

Work Activities:

HR Functions

• Manages HR Help Desk (all employee requests)

• Assists in recruitment and selection processes, including sourcing, interviewing, and hiring new employees.

• Facilitates onboarding formalities to ensure new employees have a smooth and successful transition into the company which includes company orientation, completion of new hire’s official and required documents, company tour, endorsement to their department and monitoring the completion employee of probation period.

• Responsible in maintaining HR records, including employee files, compensation, and benefits information. (ERP / HRIS).

• Collaborate with other departments to achieve company goals and improve HR processes.

• Assists in the implementation of performance management processes and systems.

• Assists in facilitating company inhouse and external trainings and events

• Provides counselling and support to line managers and employees on employment laws and internal policies and procedures.

• Assists with reviewing, developing and updating of Human Resources policies and procedures.

• Deals with grievances and implements disciplinary measures related to Attendance, Performance, Behavior and Health & Safety in accordance to the set company policies and procedures.

• Handles company health care insurance – ensures addition and deletion of employees to company health care insurance policy is monitored and updated.

• Assists in processing payroll. Partners with finance to maintain the payroll database.

• In Charge with day-to-day benefits administration services such as:

- maintaining benefits records

- prepares documents necessary for implementing medical coverage (addition and deletion), assist employees with any claim issues

- process and monitors employee leave application and keep an accurate record of it.

• Handles and maintains HR and employee database (both digital & hard copies) (HRIS

/ERP)

• Process Qatar Governmental Affairs such as QID Renewal, Health Card Renewal, Employment Transfer application, Contract preparation and uploading, work permit processing in coordination with an Arabic Colleague for Arabic language part.

• Provide HR Reports as required and requested.

Administrative Functions

• In Charge in all administrative support in Operations Office.

• Supervise the daily work activities of the cleaners and ensure that all office facility is in order and tidy.

• Point of contact in all Admin Operations which includes monitoring of all office, pantry and cleaning supplies, maintain the inventory and allocation and ensure its availability all the time, office and facility equipment maintenance coordination.

• Do the coordination for office maintenance concerns, board meeting schedules, and assists in organizing and facilitating events, trainings etc.

• Represent the operations office and serve as focal point of office visitors and suppliers; ensuring that all visitors and all clients experience the excellent customer service.

HUMAN RESOURCES/ ADMIN COORDINATOR January 2021 – June 30 2022 QGRABS / PIZZABOX/ AMIGOS /SOY TOKYO

BEATY BOX & 1847 SALON

F&B, Hair & Beauty Services and E-Commerce Company Work Activities:

• Focal point in HR day-to-day operations

• Handles employees’ grievances and complaints; provides counseling and guidance when necessary and monitor its progress;

• Responds to the employee’s personal letter request and documents needed from the company

• Recruitment and selection processes, including sourcing, interviewing, and hiring new employees and onboarding formalities.

• Implements disciplinary measures related to Attendance, Performance, Behavior and Health & Safety

• Prepares and communicates General Memos

• Handles the application and renewal of company insurance (Workmen’s Compensation, Life Insurance, Property Insurance etc.

• Serves as point of contact and give support for all administrative and HR activities to sister companies.

• Manages and maintains the employee records (both electronics and manual) and ensures its safety and confidentiality at all times

• Responds to the employee’s concerns on HR policies, leave credits, benefits and personal

• letter request and documents needed from the company

• Payroll Administration: Preparing Salary File - computing wages, and ensuring that employees' salaries are paid correctly based on cut- off schedule to prevent delay.

• Employee Leave Management (Annual Leave, Sick Leave etc.) HUMAN RESOURCES AND ADMIN OFFICER June 20 2012 – August 15, 2020 Gulfcrafts Co. WLL

Awards, Gifts, Signages & Wayfinding Manufacturing Company Work Activities:

• Handles recruitment which includes creating job postings and advertising of job availability through job board and other social media

• Checking and reviewing applicant’s profile against job specification

• Conducting Initial interview for potential candidate Prepares and negotiates salary offer to candidates

• Manages the necessary arrangements prior to the arrival and start date of new employees in coordination with IT, Procurement and Transportation Department.

• Conducts orientation and endorses new employees to their respective head and department;

• Manages and maintains the employee records and ensures its safety and confidentiality at all times

• Facilitates and monitors the timely processing of visa application, medical and fingerprint Schedule, MOI application & renewal, QID Renewals and other government related documents in collaboration with PRO.

• In charge in smooth facilitation of Employee Relations activities Handles Payroll administration (timekeeping)

• Provides excellent administrative assistance to HR and Admin Manager.

• In charge in reviewing, testing and implementing enhancement on HRIS (Synergy) in coordination with IT Department

• In charge in ensuring that all accommodations requirements are met and all staff’s concerns are addressed on time in coordination with the camp boss.

• Oversee the renewal, updating, and maintenance of all employees’ visas, passports, and resident Permit in a timely manner.

• Handles employee relations

HR SALES ASSISTANT 2006-2011

Crown Synergy

Official Skechers Footwear Distributor in the Philippines Work Activities:

Human Resources Functions

• Sources, interview and process candidates for sales staff position

• Coordinates with the agencies and concession store managers regarding manpower requirements and other sales staff related concerns

• Motivates and boosts sale staff’s confidence to improve their sales productivity

• Conducts orientations for newly hired employees

• Develops and facilitates right and effective training modules for sales staff

• Maintains and updates 201 files

• Prepares HR related reports (manning list, attendance, active and inactive employees etc.)

• Monitor sales staff performance and attendance

• Monitoring the implementation of company policies

• Manage employee disciplinary and grievances

Retail Sales Operation Functions

• Provide excellent administrative support on the day-to-day sales operation of Concession Department

• Handles customer phone inquiries and complains

• Supports in all sales operation tasks and activities

• Provide assistance to customers regarding product and services and for clarifications (give product features)

• Coordinates with concession stores in processing permit for pull out and delivery of stocks, installations of graphic modules and other store and sales staff related concerns

• Assist the Concession Manager in ordering and replenishment and delivering of stocks in the store

• Keeping and filing all important documents

• Conducts store visits - Coordinates concession sales operations and marketing activities; ensure that there are enough manpower manning the event, supervises sales staff activities during every event.

CREDIT AND COLLECTION CLERK 2005 – 2006

Sta. Lucia Realty and Development Real

Estate Company

Work Activities:

• Assisting the department on the day to day administrative works; faxing letters, filing of documents, requesting office supplies etc.

• Posting and updating buyer’s account

• Assists in preparing branch collection reports

• Accepts and processes payment buyer’s account

• Acts as customer service representative: attends and coordinates buyer’s concerns with other department (inquiries, complains

EDUCATION HISTORY

Bachelor in Business Administration 2005

Polytechnic University of the Philippines, Philippines TRAINING CERTIFICATES

• Efficiency and Stress Management Training

Al Kafaah & Arriyada Consulting November

2023

• Train the Trainer

Qatar Skills Training Center

20th August, 3rd and 17th of September 2022

References Available Upon Request

Contact this candidate