Health Administration & Administrative Support Professional

KATHY A. McLAUGHLIN

** ***** **. - ******, ** ***55 **************@*****.*** 740-***-****

PROFESSIONAL EXPERIENCE

November 2023 - To Present Dietary Aide/Laundry Aide/Health Aid/Marketing Representative

The Courtyard at Newark, Newark, Ohio

Responsibilities of these positions are/were; cleaning resident suites and the facilities common areas, laundry and engaging with the residents. Dietary Aide consists of assisting in the kitchen and serving resident meals in the dining room at meal times. Marketing for our facility was one of my responsibilities.

September 2022 – November 2023 Secretary/Treasurer’s Office

Newark City Schools, Newark, Ohio

Processed and maintained all financial transactions for Newark High School; provided receipts for money received and made daily bank deposits. Input purchase requisitions into the computer system. Managed student fees/accepted credit card payments and in person payments and then input fees into the computer. Prepared daily Pay Ins for all incoming money. Ran interims and report cards. Assisted with all student testing (Advanced Placement/AP, End of Course/EOC, American College Testing/ACT. Withdrew and transfered students. Processed and maintained information for expulsions. Assisted parents, students and co-workers as needed.

November 2019 – April 2022 Administrative Clerk

Polk State College, Winter Haven, Florida

Prepared weekly and monthly reports. Attended Math department meetings where I took, transcribed and distributed minutes. Prepared student class schedules. Selected student final exams. Prepared test packets for teachers and students and then input test scores to be accessed for the completion of state assessments. Maintained a data base of students who were loaned graphing/non graphing calculators. Ordered Texas Instrument calculators each year based on the number of students in each class of qualifying Math courses. Maintained inventory of teacher’s textbooks, ordered and returned outdated teachers textbooks to publishers. Ordered office supplies and maintained office equipment. Assisted faculty and students as needed.

October 2017 –November 2019 Contracted Employee

Randstad Employment Service, Lakeland, Florida/Publix

3rd Position-Responsibilities consisted of: opening, bar coding scanning and distributing mail. Data entry, and bar coding, scanning and verification of employee beneficiary cards.

2nd Position-Responsibilities consisted of: retrieving, scanning, emailing and re-filing requested documents/invoices.

1st Position-Responsibilities consisted of: organizing, auditing, scanning and balancing United Way pledge cards for all employees of Publix.

June 2007 – October 2016 Owner/Operator

Pink Poodle Consignment Boutique, Heath, Ohio

Created the concept, opened and operated an upscale consignment boutique. Responsibilities included: Designed/created a company logo, consignor contracts, flyers, newsletters, brochures, business cards, and other forms and/or contracts as needed. Configured and maintained a consignment shop specific software program. Customer service – provided a friendly and welcoming greeting to customers and consignors; selected and maintained above average consignors; engaged with each customer to ensure their complete satisfaction with each transaction. Requirements for me included business management, sales, merchandising, inventory control, bookkeeping, ordering inventory, and merchandise pricing. Throughout the eight (8) years of operation, I partnered with a local agency to employ young girls eighteen (18) or younger. My responsibility was to help these young women become responsible, confident adults. I was successful in providing them with skills that would enable them to find lasting and fulfilling employment at the end of our contract time.

May 2006 - June 2007 Office Manager

Town & Country Realty, Mount Vernon, Ohio

Instrumental in the set-up of operations for a start-up real estate company. Responsibilities included: Created and designed all forms and contracts related to the buying and selling of homes. Set up and maintained file systems for both current listings and closed listings. Answered phones and routed calls to the appropriate agents, copying, and faxing. Scheduled appointments with our clients and other agents (local and out of town) for home showings. Designed ads for new home listings in local magazines and newspapers. Prepared new listing and closing packets for agents. Maintained sales records for Broker and agents for payroll purposes and sales recognition. Worked in conjunction with The Knox County Chamber of Commerce and provided all pertinent information regarding new listings, changes to listings and closings of listings. Maintained a database for Broker owned rental properties; collected monthly rents, contacted renters with delinquent accounts, and handled banking operations. Performed bookkeeping functions for Broker owned flea market.

January 2005 – May 2006 Office Assistant

ReMax Stars – Bob Harrod, Mount Vernon, Ohio

Responsibilities: Answered phone and routed calls to appropriate agents. Prepared listing and closing packets, reviewed and edited listing and closing documents for submission to final processor. Prepared documents for bank owned homes that were perspective purchases for our agents. Downloaded and formatted photographs of bank owned homes to specifications required by bank. Prepared and typed legal forms required by the bank for purchase of homes owned by said bank. Submitted all necessary forms and documents to appropriate banks for consideration.

March 2004 – January 2005 Administrative Assistant

Knox Community Hospital, Mount Vernon, Ohio - Peggy Penkhaus – V.P. of Quality Assurance Responsibilities: Answered phones, typing, filing, copying and faxing. Transcribed minutes for eight (8) hospital/physician committees. Prepared/compiled minutes for distribution to each roster of physician committee members. Facilitated monthly Continuing Education courses for physicians. Recorded necessary documentation to ensure that physicians received appropriate credit for Continuing Education courses. Physician credentialing – researched documentation received for all physicians making application to practice at Knox Community Hospital. Corresponded with previous hospitals/providers to validate all credentialing information on applications. Maintained all credentialing of physicians current and accurate. Typed all documents necessary for review and possible dismissal of privileges of physicians who failed to comply with hospital rules and regulations.

August 2003 – March 2004 Medicare Billing Specialist

Knox Community Hospital, Mount Vernon, Ohio

Responsibilities: Researched pended medical claims for inaccuracy of billing codes. Once procedures were correctly coded, claims were released, thus generating possible lost revenue to the hospital. Medicare Billing – researched pended Medicare claims for inaccuracy of billing codes. When unable to determine correct codes for procedures, worked directly with Medicare to determine what the correct billing codes were for the procedures in question. Once the claims were billed correctly, they were released. Again, generating possible lost revenue to the hospital.

ACHIEVEMENTS AND SKILLS

Computer literate - Microsoft Office, Outlook, Excel/Excel Spreadsheet & Power Point

Highly organized

Work well independently or in a team atmosphere Self motivated

Highly creative

Good communication skills Strong work values and ethics Strong desire to learn Detail oriented

EDUCATION/PROFESSIONAL TRAINING

Real Estate Principles & Practices, Real Estate Law, Real Estate Finance & Real Estate Appraisal, Hondros College of Business, Columbus, Ohio

Medicare Billing Training Conference, Columbus, Ohio Newark High School, Newark, Ohio

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