Sales & Account Management Professional (Remote)

Carina M. Howell

602-***-**** Phoenix, AZ ******.******@*****.***

https://www.linkedin.com/in/engineercarina

SALES & ACCOUNT MANAGEMENT

EXPERIENCE

WINSTON WATER COOLER / SUN MECHANICAL Phoenix, AZ 2023 to 2025

Sales Engineer

Winston Water Cooler specializes in providing warehousing and distribution for commercial, residential, and industrial plumbing construction supplies, tools and equipment.

Sun Mechanical Contracting specializes in commercial mechanical construction in projects, service, and maintenance contracts between the Tucson and greater Phoenix areas.

•Worked with all inside staff to execute deliveries on time and within expected outcomes.

•Developed strategic plans for the clients.

•Continuously worked with manufacturers to improve buying relationships and project discounts that benefited all parties, and to solve complex needs for the clients, resulting in exceeding customer expectations.

•Created new relationships within several vertical markets including City of Chandler, City of Tempe, City of Phoenix, Maricopa Community Colleges, Mesa Public School District, City of Mesa, Washington USD, Gilbert School District, and Gila Casinos; additionally Medical Office Buildings (MOB’s) with clients such as Banner Health.

•Grew bid opportunities up to $2M per project.

•Specialized in securing and monitoring projects in critical environments .

•Developed new business relationships and grew existing client base within the Phoenix area and surrounding. Excelled in renewing relationships beginning with Arizona gaming commission, K-12 and Higher Education, Government, Healthcare and Facilities and Construction Management firms such as CBRE, JLL, and Greater Airpark Realty.

•Identified opportunities to target various markets depending on current market changes and the potential for current and future growth.

•Formed relationships within local Associations including ABA, IFMA, ASA, ASHRAE, AZSHE, and AASBO.

ENGINEERING SUPPORT SERVICES Gilbert, AZ Oct 2022 to April 2023

Business Development & Operations Manager for Phoenix Start-Up Region

Engineering Support Services assists HOA and Construction Development clients in large residential communities providing engineering consulting and design services, including civil and structural engineering, to ensure the clients succeed in their repair or new development goals.

•Tripled proposal requests and contract acceptance by developing effective direct client and contractor relationships, while exceeding current project deadline expectations, within the first three months.

•Oversaw Business Development team in creating new relationships that led to an increase in contract requests by 50% from the previous year.

•Managed and prioritized designer and engineer capacities to influence efficient project conclusions resulting in a minimum of 40% profit per project.

•Formed new operations and ensured protocols cooperated with existing organizational processes to directly cause exponential growth in profit margins.

•Created and integrated new KPI metrics for tracking successful organizational and client goals.

GORDIAN, A FORTIVE COMPANY Los Angeles, CA (Corporate Office Greenville, SC) May 2019 to July 2022

Program Implementation & Account Manager

Gordian, A Fortive Company empowers customers to overcome their business challenges in construction planning and building to facility operations by deliverying critical data, innovative technology and extraordinary services.

•Successfully launched the first Job Order Contract (JOC) program for the largest Community College District in the state of California. (LACCD)

•Managed sales and training, as well as onboarding, of proprietary software for construction estimating, proposals, and contract and program management.

•Effectively managed 90 deferred maintenance projects amounting to $14M in volume

•Managed, encouraged, and realigned relationships between contractors and project managers amounting to the completion 90 deferred maintenance projects for LACCD across all 12 campuses in 3 years of launch.

•Increased LACCD’s LSEDV and local business participation, exceeding their goal by 40%.

•Obtained extended contract renewals between Gordian and LACCD for an additional 2-year term within 3 years of employment.

CMH MANAGEMENT Los Angeles, CA May 2018 to May 2019

Project Management & Organizational Independent Consultant

Client projects served were Santa Monica College New Student Services Building, Abbot Construction Inc, New LAC Probation Building, Compass & MarkGLiving Group, Real Estate Agency, and Final Film/Large Format Print Production Agency.

•Created sustainable company cultures through transparency, fostering dialogue amongst all employees.

•Focused organization’s objectives by introducing mindfulness of the work environment and reflective learning form outcomes that increased learning momentum, equating to lesser than 10% employee turn-over.

•Managed cultural-shifts by translating new expected outcomes, reducing fear and stress, resulting in fluid changes to the system that increased profits by 20%.

•Realized a full completion of construction new builds within timeline parameters at 100%.

ONCORE PRO SERVICES Hayward, CA November 2016 to May 2018

Operations Manager, San Francisco Territory Manager

Oncore Pro Services provides Union Labor Commercial Furniture & Modular Walls Installations.

•Brought a small start-up out of the red at $80K in 6 weeks, to turn a profit in 58 weeks to $250K

focusing on our objective by creatively obtaining a market share.

•Provided management, planning, and oversight to start a new branch sector for the company.

•Oversaw a union labor workforce of 17 employees.

•Increased consistency in product quality by developing methods for monitoring and assessing variation, creating measures for analyzing quality control, and overall reducing inspections needed, resulting in 50% reduced loss.

•Reduced re-work on products by 50% by introducing new proactive and reactive solutions.

VOMAR PRODUCTS Canoga Park, CA January 2014 to February 2015

Project / Planning Department Manager

Vomar Products nanufactures architectural signage for new construction and redevelopment projects throughout the state of California.

•Managed the design, execution and installation of all required signage for new and existing buildings through contracts held with construction companies that included both public and private sectors up to $5M in contracts.

•Advised and assisted in the development of Code compliant signage, Wayfinding signage, and identification signage.

•Increased completion of projects and deliverables to 95% by reducing bottlenecks in process flow, and eliminating failure points in interactions and workflow patterns.

THE SHERIDAN GROUP Calabasas, CA August 2006 to November 2013

Project Manager / Coordinator, RFP/Q Executor

The Sheridan Group is a contract furniture dealership, represending Herman Miller and other furniture lines that serve private and public sector clients.

•Provided management and coordination from project inception to completion through off and on-site project and team management for existing spaces and new construction builds.

•Collaborated with A&D, TI, FF&E representatives to maintain excellent deliverables through existing orders and necessary project changes.

•Secured multiple $1M to $10M contract bids for local governed organizations such as LAUSD and

LA Metro, and local municipalities in Los Angeles County, specializing in team collaboration with bid solicitations and delivery.

•Successfully maintained ongoing relationships.

EDUCATION

MSEM, Engineering Management California State University Northridge, CA

B.S., Mechanical Engineering California State University Northridge, CA

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