Human Resources Specialist with Leadership Experience
Resume:
THATO
PEARL MOSALAGAE
Contact
Gaborone
***************@*****.**
m
Skills
Microsoft Office
Work Under Pressure
Labor Law Compliance
Benefits Administration
Employee Relations
Recruitment Strategies
Internal Communications
Workforce Planning
Organizational
Development
Labor Relations
New Employee
Orientation
Dispute Mediation
Recordkeeping
Staff Management
Education
University of Botswana
Gaborone, GA
BACHELOR OF ARTS:
SOCIAL SCIENCE
Summary
Accomplished Human Resources Business Partner with extensive experience in developing and implementing HR strategies that align with business objectives. Proven track record in managing employee relations, performance management, and recruitment processes across multiple industries. Skilled in labour law compliance, benefits administration, and workforce planning, fostering a positive work environment through effective dispute mediation and internal communications. Adept at using data-driven insights to inform strategic decision-making and enhance organisational development. Career goal: to leverage HR expertise to drive organisational success and employee satisfaction.
Work Experience
Human Resources Business Partner
Tano Digital Solutions Gaborone, South May 2025 - Current Led performance management processes, including appraisals and feedback sessions, to boost employee productivity and morale. Developed HR strategies and initiatives, aligning with overall business strategy.
Monitored and reported on key HR metrics, using data to inform strategic decision-making.
Managed employee relations, addressing grievances and conflicts to foster a positive work environment.
Provided guidance and support to managers on disciplinary procedures and conflict resolution.
Reviewed and updated company policies to reflect current best practices in HR management.
Worked with legal team on policy issues, compliance concerns, grievances and employee complaints.
(POLITICAL SCIENCE AND
PUBLIC
ADMINISTRATION)
11/2020
University of Botswana
MASTER'S DEGREE:
POLITICS AND
INTERNATIONAL
RELATIONS
10/2023
Letlhakane Senior
Secondary School
BOTSWANA GENERAL
CERTIFICATE
Orapa Community Junior
Secondary School
JUNIOR CERTIFICATE
GROUP HUMAN RESOURCES MANAGER
Leseding Interiors Gaborone, South Jul 2020 - Apr 2025 RESTAURANT MANAGER
Jimmy's Killer Express Jan 2020 - Jun 2020
MENTOR
Careers and counselling centre (University of Botswana) Jan 2018 - Jan 2020
Administered employee onboarding programmes, facilitating smooth integration of new hires into the organisation.
Developed and implemented human resources policies to support organisational objectives and comply with legal requirements. Oversaw payroll processes, ensuring accurate and timely payment to all staff members.
Managed payroll functions, ensuring accurate and timely processing of salaries, bonuses, and benefits.
Managed recruitment processes, from job posting to interviewing and selecting candidates, to fill vacancies efficiently. Fostered a culture of continuous improvement by soliciting feedback on HR services and making necessary adjustments.
Performing HR functions for 8 companies, recruiting, selecting, interviewing, hiring and firing, dealing with worker's compensation, employee relations, training and development
Coordinated employee benefits programs to drive compliance and employee satisfaction.
Developed and implemented HR policies and procedures to comply with labor laws and company guidelines.
Conducted new employee orientations and handled personnel onboarding.
Oversaw recruitment and selection process, resulting in highly qualified and diverse workforce.
Planning and managing budgets, planning menus, ensuring compliance with licensing, hygiene and health and safety legislation/guidelines, promoting and marketing the business, overseeing stock levels, ordering supplies, producing staff rota, meeting targets, sorting minor staff grievances
Scheduled front and back-of-house staff strategically to deliver customer service levels for fluctuating demand.
CAREER COMMONS
University of Botswana Nov 2017 - Jan 2020
RESTAURANT ASSISTANT
Jimmy's Killer Express Jun 2019 - Dec 2019
INTERN
Independent Electoral Commission (IEC) Mahalapye West Jun 2018 - Aug 2018
WAITRESS
Health Generation Jan 2015 - Jun 2015
Assist mentees cope with university life, give motivational talks to mentees, assist mentees with good financial planning, help mentees with school work and also recommend them to those who can assist where I cannot, help mentees with study skills
Developed individual service plans for participants and coordinated with care delivery team.
Setting up area of work, give motivational talks to students, assist students with study skills, educate students on GPA, fail and discontinue
(FD), fail and exclude (FE), teach students on how to prepare their portfolio and curricula vitae (CV), help students prepare for future interviews, assist completing students on how to plan for life after university, help students cope with examination pressure and anxiety Answer calls, take minutes at all meetings, make sure suppliers are paid, make the budget for the financial year, source venues for workshops, go for civic and voter education outreach, register incoming and outgoing mail
Take orders from clients, prepare meals and refreshments, clean-up the premises, minutes taking
Explained daily menu offerings, drink specials and seasonal items, making recommendations based on customer preferences. Rearranged tables to cater to customer needs.
Personal Information
ID Number: 428529016
Driving Licence: Class B
Custom Section
Married
References
Mrs Bodilenyane, University of Botswana, 355 4149, ***********@******.**.**
Mrs Mabote, University of Botswana, 355 2290/2291, ***********@******.***
Doris Hikwama, IEC Mahalapye West, 4713140, ********@***.** Malafho Gopolang, IEC Mahalapye East, 74713276/71396930 Oarabile Pauline Maroba, IEC Mahalapye East, 3612400 Mr. Etsile Mosalagae, Jimmy's Killer Express, +267-*******/75909462, ******@*******.**.**
Faiyaz Shaikh, Leseding Interiors Pty Ltd, 3182662, *******@*****************.**.**
Hobbies and Interests
Public speaking
Writing poetry
Reading novels, magazines and newspapers
Going to church
Languages
English: C1
Advanced
Driving licence
Category B auto
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