Customer-Focused Administrative & Retail Professional
Resume:
Elisa Martinez
San Jose, CA *****
*************.*******@*****.***
Authorized to work in the US for any employer
Work Experience
Cashier/Sales Associate
dd's DISCOUNTS - San Jose, CA
November 2019 to December 2022
Cashier
Customer service
Stock stocking
Dressing room attendant
Sales floor
Administrative Assistant
Skills Auto restoration - San Jose, CA
February 2005 to April 2018
• Greets all walk-in customers in a professional and courteous manner.
• Answer and directs all phone traffic in a polite, courteous and cheerful manner.
• procedures, repair techniques, repair needs and expected delivery date of repair.
• Schedule and record appraisal and delivery appointments.
• Update and maintain the store scheduler with Office Manager.
• Collect and record payment for completed repairs; may perform some
• Maintain the front office and customer reception areas.
• Attend daily release meetings.
Receiving Q A Inspector
INTUITIVE SURGICAL - Sunnyvale, CA
April 2005 to August 2005
Inspect and evaluate for conformance to specification and for form, fit and function All custom made parts mechanical, sheet metal,
including but not limited to PCB's, Cables, Wiring,Chassis. Perform incoming QA inspection duties based on an AQL. Able to read drawings, specifications and Blueprints. Able to use micrometers, calipers, pin-gauges
Digital multi meter, and microscope.
Coordinate and processed MRB activities including
cycle count, shipping and scrap parts.
Update files improving document accuracy and parts traceability Input results of inspected material in data base manman data base. Prepares and pulls PM kits for both scheduled and unscheduled tool/equipment maintenance. Tracks, monitors, and receives parts and/or materials to ensure that appropriate inventory levels are maintained consistently
RECEIVING INSPECTOR
Visx Incorporated - Milpitas, CA
2001 to December 2002
Responsible for performing inspection of custom made parts, purchased parts, and components. Mechanical Inspection using surface plate, CMM,
process, mil std, ANSI/ASQC Z1.4 sampling plane
Assists in determining methods, sequences, and procedures necessary for inspection. Works from drawings and specifications.
Enter data collected from material review board
process into on-line system.
Perform first article inspection on parts due to supplier change tool modification and qualification new tools
Ensure proper documentation's of inspection and material release. Maintain organization and cleanliness of quarantine material area.
SENIOR QUALITY INSPECTOR
GENERAL SURGICAL INNOVATIONS - Cupertino, CA
July 1998 to February 2000
Proficient in advanced measurement techniques,
including straightness concentricity, run out and cylindricity. Sophisticated equipment such as coordinate measuring machine (CMM), optical comparator and non-contact visual measurements systems.
Primary contact for first article inspection data. Complete incoming inspection paperwork and if
necessary nonconforming material reports.
Coordinate the disposition of nonconforming and RMA materials.
Reviews drawing and QA inspection procedures for appropriateness of critical dimensions, tolerance, callout and instructions.
Perform inspections using ANSI/ASQC Z1.4, determine adequate sampling plan, and accept/reject criteria for inspection of in- process and incoming materials. Maintains lot history and supplier history data.
Interface with suppliers on inspection methodology, source inspection and resolution of inspection
nonconformance.
Revises inspection criteria and IQC documentation to meet compliance requirements and to reduce IQC through
put time.
Performs special studies or assist with other
department functions as requested.
Quality control oriented, consistently met work order on or before the required lead-time.
QA RECEIVING INSPECTOR
ONCOMMAND - SanJose, CA, US
August 1997 to July 1998
QA for electrical, mechanical assemblies, cable
harnesses, components, power supplies, sheet metal parts and PCB boards.
Inspect per prints, and tested PCB boards using
engineering procedures.
QA INSPECTOR
EPT/BOSTONSCIENTIFI - Sunnyvale, CA
December 1996 to July 1997
Performs inspections according to defined criteria specification Familiar with clean room etiquette.
Document results of in- process inspection and testing. Education
High school or equivalent
Skills
• Receiving Clerk
• Recieving
• Receivables
• Shipping Receiving
• Quality Inspection
• Calipers
• Blueprint Reading
• Micrometer
• Coordinate Measuring Machine
• Quality Assurance
• Microscopy
• Assembly
• CNC
• GD&T
• QA/QC
• Phone etiquette
• Communication skills
• Upselling
• Merchandising
• Cashiering
• Sales
• Stocking
• Cash handling
• Customer service
• Basic maths
• Retail maths
• Technology sales
• Bilingual
• Retail sales
• English
• Organizational skills
• Spanish
Languages
• English - Expert
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