Customer Service and Sales Leader
Resume:
Rebecca McClew
Jasper, AL *****
***********@*****.***
Work Experience
Key Team Leader
Dunham's Sports-Jasper, AL
September 2024 to Present
Train new employees on company procedures and products, provide excellent customer service and assist them with products and recommendations, process and file sales for the gun department, office management, bookkeeping, etc.
Inside Sales Rep
Weed Man Lawn Care/ The Mosquito Authority-Dothan, AL February 2024 to August 2024
Consult with potential customers and existing customers, explain services and benefits, data entry, customer service, etc.
Department Manager
Hobby Lobby-Gardendale, AL
June 2013 to February 2024
In the last ten years of employment I have done everything from stocking to coordinating phone calls. I was the frame shop manager for 3 years where I was responsible for the sales and production of frames as well as any type of calls that had to be made, sales or otherwise. I spent 6 years being a key holding member of management and stepped down to spend more time with my family as a department manager. I have since been responsible for managing the cash in the back office as well as department stocking and ordering. This is all in addition to my normal customer service daily duties including cashiering.
Connected specialist
Best Buy-Hoover, AL
August 2012 to September 2013
I started as a cashier and was moved to customer service, where I made and received phone calls regarding products and services. I also spent a great deal of time on the sales floor talking to customers and making sales.
Show promoter
DIXIE HOME CRAFTERS-Hoover, AL
2010 to 2011
I would travel to different designated areas and interact with potential clients. I would talk with them and get all of their information as well as start the sales process for the company. I was also responsible for making phone calls to finalize any sales and schedule appointments. Education
High school diploma
Southeast Academy
August 2008 to August 2012
Skills
• Retail Management
• Sales
• Conflict Management
• Time Management
• Leadership
• Telemarketing
• Planograms
• Sales Management
• Pricing
• Freight Experience
• Merchandising
• Customer service
• Inventory Control
• Interviewing
• Communication skills
• Cash handling
• Typing
• Assistant Manager Experience
• Retail Sales
• Shift Management
• POS
• Supervising Experience
• Organizational Skills
• English
Certifications and Licenses
Driver's License
June 2022 to September 2025
Contact this candidate