Customer-Focused Service Professional with Multitasking Skills

Donay Lewis

University Park, IL ************@*****.*** 708-***-****

PROFESSIONAL SUMMARY

Outgoing, polished, and customer-focused professional with experience in high-volume service environments. Skilled in multitasking, maintaining organized workspaces, and delivering exceptional customer experiences. Energetic, dependable, and comfortable working in fast-paced, team-oriented settings.

EXPERIENCE

Private Nanny – Chicago, IL & Hempstead, NY October 2022 - January 2026 Babysitter

● Managed daily care for two toddlers, demonstrating patience, attentiveness, and responsibility

● Prepared meals and maintained a clean, organized household environment

● Balanced multiple tasks while ensuring safety and engagement

● Built strong relationships with family through reliability and professionalism Easels in Eden – Washington, DC September 2025 - December 2025 Promotional Model

● Modeled for curated floral installations and branded events featured on the company’s Instagram

● Represented the brand in promotional content and assisted with visual presentation

● Collaborated with creative team to execute styled photoshoots

● Maintained professional appearance and strong on-camera presence Hofstra University Art Department – Hempstead, NY September 2021 - May 2025 Office Assistant

● Managed front-desk responsibilities and assisted visitors

● Maintained organized records and monitored inventory

● Supported administrative operations in a busy office setting Eat Me Crafts Inc. – Chicago, IL January 2018 - May 2022 Team Lead

● Managed baking production and ensured quality control for customer orders

● Coordinated order logistics, inventory tracking, and timely fulfillment

● Supervised workflow during high-volume production periods

● Assisted with event setup, breakdown, and on-site coordination

● Maintained clean, organized, and efficient work environment Panera Bread – Matteson, IL March 2021 - December 2021 Crew Member

● Provided excellent customer service in a fast-paced food service environment

● Took accurate customer orders and ensured timely delivery of food items

● Worked on sandwich and salad production line during high-volume hours

● Maintained a clean, sanitized, and organized workspace

● Assisted with inventory tracking and created daily logistics reports

● Trained new employees on food preparation standards and customer interaction SKILLS

● Customer Service & Guest Experience

● Multitasking in Fast-Paced Environments

● Team Collaboration

● Cleanliness & Sanitation Standards

● Professional Communication

● Inventory Support

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