Customer Support & Live Chat Specialist

Tony Baker

Customer Support & Live Chat Specialist Mixed Customer Service

Newark, Delaware 302-***-**** ************@*****.*** PROFESSIONAL SUMMARY

Customer-focused professional with experience delivering fast, friendly service in high-volume environments including Target and Five Below. Skilled in written communication, multitasking, and assisting customers through questions, purchases, and support requests across multiple channels. Comfortable using digital systems, messaging tools, and maintaining professional communication in remote or fast-paced settings. SKILLS

• Live Chat & Written Customer

Support

• Professional Communication

• Fast Typing & Data Entry

• Online Messaging & Social Media

Support

• Multitasking & Time Management

• Sales Support & Product

Assistance

• Attention to Detail

• Remote Communication Tools

EDUCATION

Christiana High School (2020 – 2024)

Adult Education Program – Business

Administration & Executive Assistance

CERTIFICATIONS

Currently Pursuing CompTIA A+

Certification

Licensed in Cosmetology

PROFESSIONAL EXPERIENCE

Sales Associate – Target (May 2024 – Present)

Assisted customers with product questions and

support requests, processed transactions using digital systems, resolved concerns quickly, and maintained strong professional communication while multitasking. Sales Associate – Five Below (Jan 2023 – Apr

2024)

Provided friendly assistance, answered product

questions, supported purchase decisions, and handled transactions and returns while maintaining strong

customer engagement.

Dietary Aid – Masonic Villages Lafayette Hill (Feb 2022 – Jan 2023)

Delivered structured service, supported residents and staff needs, and maintained strong communication

and teamwork in a fast-paced environment.

Contact this candidate