Remote Customer Service Professional Resume Title
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CourTNEY WILSON
*** **** *** **, ******, WV 25507 US + +1-681-***-**** + courtramey@*@*****.***
Professional Summary
************@*****.*** Courtney Wilson
Ceredo West Virginia
Professional background in direct care, with approximately two yeats of experience as a Direct Care Worker at
WY Choice in West Virginia (Feb2018 June2022), Experience likely includes assisting clients with activities of daly
living, providing basic health-related support, and maintaining a safe, clean, and supportive environment. Skills,
include patient and caregiver support, attention to detail, reliability, and the ability to follow care plans and
organizational procedures. Education includes completion of a GED, demonstrating foundational academic skills
and readiness for continued professional development. Familiarity with direct care routines, basic
documentation of client status, and coordination with supervisors and healthcare or support staff. Currently
suited for and likely seeking role in direct care, caregiving, or entry-level healthcare support positions with
opportunities for growth and additional training Professional background in direct care, with approximately two
years of experience as a Direct Care Worker at WV Choice (Feb 2018-June 2022) in West Virginia. Expetience likely
includes assisting clients with daily living activites, supporting personal care needs, and promoting a safe,
suppottive environment for individuals in care. Demonstrated skills in basic caregiving, reliability, compassion,
and interpetsonal communication, with exposure to working one-on-one with clients in home or community-
hased settings. Educational background includes completion of a GED, establishing foundational academic
qualifications. Familiarity with routine caregiving tools and procedures common indirect care and home health
environments. Seeking entry-level or intermediate opportunities in direct care, home health aide roles, or related
positions in healthcare support that afer the possiblity to expand skills and responsibilities
WY Choice
Feb2018-June2022,
GED 2011
Work experience Direct Care worker
Education
Skills
+ Facilitating client mobility and range-of-motion exercises + Infection control and prevention techniques
+ Medication Administration and Dosage Tracking + Nutritional care and meal planning
+ Assisting with activities of daily living (ADLs) + Care staf training and onboarding
«+ Effective time management + Petsonal care (bathing, dressing, toileting assistance)
«+ Infection control and prevention techniques «+ Personal care (bathing, dressing, tolleting assistance)
Work History
Direct Care Worker - February, 2018 to June, 2022,
West Virginia Choice - Huntington, WV
+ Updated care plans in alignment with [Standard] guidelines.
+ Performed laundry and meal preparation.
+ Provided companionship and engaged in conversation,
+ Prevented major medical interventions on [Number] occasions.
+ Setved clients with varying levels of need.
+ Conducted cleaning tasks.
‘+ Setved clients with varying levels of need.
+ Administered light housekeeping chores.
+ Conducted daily safety checks in clients’ homes.
+ Implemented personalized bathing and hygiene routines.
+ Conducted daily safety checks in clients’ homes.
+ Contributed to an orderly environment.
+ Consistently exceeded patient care goals.
+ Assisted clients with range of motion exercises.
+ Enabled safe home environments.
+ Adhered to cleanliness standards
‘+ Worked with clients to create daily schedules.
+ Supported personal goals through routine development,
+ Enhanced client emotional well-being,
‘+ Enhanced clients’ comfort and mental well-being,
‘+ Provided hands-on assistance during physically challenging tasks.
+ Assisted patients in adhering to medication schedules.
Education
GED - 2011
Cabell County Career Technology Center - Huntington, WV
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