Property Manager and Operations Specialist

CHERYL A. FEDO

**** **** **., **********, ** ****3 615-***-**** ********@*****.***

PROFILE Self-motivated: able to establish priorities to achieve immediate and long-term goals.

Cooperative and flexible team player, equally effective working independently.

Diverse interpersonal skills, having dealt with a wide variety of professionals, staff & clients. EDUCATION TN CDL School, Madison, TN. Current ClassA Permit. Cedar Crest College. Business Management.

Northampton Area High School. Diploma.

EXPERIENCE

5/2023 to 1/2026 Property Manager. Sterling Group, LLC (Mini Storage Depot). Nashville, TN Manage staff & all aspects of property management including monthly reporting, maintaining goals, facilitating projects and all customer service.

9/2022 - 5/2023. Property Manager. Affordable Storage Guys. Bowling Green, KY Managed four property storage locations in White House, Springfield, Greenbrier and Cross Plains. 9/2018 to 9/2022 CCR2 Anthem BCBS Nashville, TN

Provider services including claims processing, authorization assistance, elegibility & benefits for Medicaid and Medicare members in all United States. Also back up for member services inquiries. 7/2016 to 6/28/2018 Assistant Property Manager 860 Murfreesboro Pike Nashville, TN

-Summit @ 860 Apartments for BH Management Svs, Llc.7 /2016 -4/2017. Sold on 4/21/17 to Lion REG 389 unit community. Main focus is resident payments, collections, billing and accounting. I handle month end processing & assist PM with weekly reports, monthly financials & variance. Assist in managing leasing agents, approve leases & help lease to prospects. Facilitate monthly resident events. Set appointments with vendors & handle most aspects of security vendors including patrol, camera (139)& door fobs, entry gate and Comcast. Systems used: Yardi, Yeildstar, Rent Collect, DoorKing. 7/2013 to 7/2016 Marketing Specialist UDR, Inc. Nashville, TN

- Lease prospective resident apartments, market,, outside marketing, reports, resident events, retention, schedule maintenance, assist with collections and managerial duties as needed. Systems used: OneSite, RealPage, Blue Moon, Leasing Desk, Level One & Craigslist. 10/2012 – 7/2013 Leasing Agent Whispering Hills Apartments –Morgan Properties Allentown, PA

-Lease apartments using Yardi and Lexis Nexis. Collections, maintenance, advertising, reports & posting rent. Property changed management companies 2/1/13. I maintained my position & was titled Marketing Specialist for Kettler, Inc. using MRI & Credit Retriever.

2011 – 2012 Leasing Agent Allen Gardens Apartments – Samuel Geltman & Co. Allentown, PA

-Prospecting, showing apartments, taking applications, proving income, running credit & background reports

& performing lease signings. Duties also include helping office manager with reports, general admin duties, Payroll & maintenance personnel.

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