Versatile Operations and Customer Service Professional
Resume:
Grey Pratt
They/Them/Theirs
***********@*****.***
Denver CO, 80210
SKILLS
Detail-oriented and adaptable professional with a diverse background in customer service, logistics, technical operations, and the performing arts. Adept at managing multiple priorities, problem-solving under pressure, and fostering positive relationships with customers and colleagues. A quick learner with strong organizational and analytical skills, excelling in fast-paced environments.
● Customer Service &
Relationship
Management
● Cash Handling &
Financial Accountability
● Logistics & Inventory
Management
● Technical & A/V
Expertise
● Team Leadership &
Collaboration
● Data Entry & Analysis
● Scheduling & Task
Coordination
● Problem-Solving &
Adaptability
● Construction & Power
Tool Operation
● Film Editing & Media
Production
● Fast Learner & Process
Optimization
Experience:
Pioneer Drama Service, Customer Service Rep
109 Inverness Dr. E, Ste H Englewood CO 80112
JULY 2021 - MARCH 2025
● Answer customers questions and process orders via phone, live chat, and/or email, building a relationship of trust between me and every customer I came in contact with
● Assisted in inventory management, order fulfillment, and shipping, maintaining a 99% accuracy rate in order processing.
● Managed office supply orders and monitored stock levels to prevent shortages.
Parker Arts, Stagehand
20000 Pikes Peak Ave, Parker CO 80138
APRIL 2019 - APRIL 2024
● Constructed theatrical sets using power tools and heavy equipment, contributing to around 10 productions a year.
● Assisted with lighting, rigging, and A/V setup for live performances and events.
● Worked in a fast-paced, high-pressure environment, ensuring productions ran smoothly.
Make It Vegan, Catering Manager
Denver CO
NOV 2020 - Oct 2023
● Help cook and prep for both dine-in orders and meal prep orders and adhere to food health regulations and standards
● Delivered meal prep orders each week to customers, maintaining timely and safe transportation.
● Managed catering orders, provided exceptional customer service, fostering strong relationships with regular clients. DoorDash, Driver
Denver CO
APRIL 2019 - APRIL 2021
● Provide efficient, quick, and safe food delivery maintaining an average customer rating of 4.9/5.
● Read maps and instructions effectively while safely navigating
● Interact with food establishments and customers in a meaningful, positive way
Whole Foods, Cook
6853 S York St. Centennial CO 80122
APRIL 2019 - FEB 2020
● Prepared ready-to-buy food products while adhering to strict food safety guidelines.
● Interacted with customers in a meaningful way and create specialty orders upon request
Pioneer Energy Services, Shop Hand
Fort Morgan CO 80701
JUNE 2018 - APRIL 2019
● Operated forklifts and handled hazardous materials safely and efficiently
● Assisted in mass production, cleaning, and maintenance of equipment.
Herberger’s, Cash Office Manager
Havre MT 59501
FEB 2018 - JUNE 2018
● Managed daily cash flow exceeding $10,000, overseeing deposits and loss prevention.
● Assisted in shrink reduction efforts and compliance with financial policies.
Angel Care, Caregiver
124 5th Ave, Havre MT 59501
FEB 2018 - JUNE 2018
● Provided in-home care services, including meal preparation, cleaning, and companionship.
● Utilized music therapy techniques to enhance clients' well-being.
Montana Actors Theatre, Various Positions
Havre MT 59501
JUNE 2012 - 2019
● Assisted in all areas of production, including lighting, set design, advertising, and sales.
● Maintained theatre facilities and supported event operations. Education:
Montana State University Northern
AUGUST 2016 - MAY 2017
● Graphic Design
● Theatre
● Generals
New York Conservatory for the Dramatic Arts
JUNE 2014 - AUGUST 2014
● Stage and Film Acting
● Stage Combat
● Improv
● Movement
● Vocalization
References:
Kevin Newton Supervisor at Parker Arts 720-***-**** Jay Pyette Artistic Director at Montana Actors Theatre 406-***-**** Sherri Hernandez Vendor Rep at Pioneer Drama Service 303-***-**** Olivia Ferrante Co-Owner at Make It Vegan 330-***-****
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