Career Advisor with Healthcare Leadership Experience

GINA DIXON

***** ******** ******* ***** ********, Florida 34788 407-***-**** *********@*****.***

Objective:

Experienced Dental Office and Practice Manager with 20 + years of leadership in dental operations, staff management, patient relations, and revenue cycle oversight. Proven ability to manage daily office functions, support providers, and ensure efficient, compliant, patient centered practices. Skills:

● Organized

● Team Player

● Positive Attitude

● Reliable

● AR

● Windows Proficient

● Office/Practice

Management

● Business Development

● Sales

● Dispute

Resolution

● Marketing

● Customer Service

● CMR Systems

● Dentrix,Eagle

Soft, Soft Dent,

Open Dental

● Trello

Experience:

DENTAL PRACTICE Office Manager 2022-Present

Winter Park, Florida

Direct daily administrative and operational functions of a busy dental practice. Manage staff relations, hiring, onboarding, and terminations. Coordinate scheduling, insurance processing, collections, and compliance.

ACESO DENTAL Business Development Representative 2020-2022 Orlando, Florida

Closed10-12dealingspermonth,exceededmonthlysalestargets;developedrelationshipswithkey decision-makers at targeted companies to understand needs and provide solutions;delivered presentations and product demonstrations to potential clients,communicated value proposition of offerings;managed the sales cycle from lead generation to closure,ensured follow-up and documentation in CRM system;participated in conferences,trade shows,andnetworkingeventsto expand professional network and generate new business leads. CROWN WORLD DENTAL LAB Account Manager 2018-2020 Orlando, Florida

Top 3 in sales and account retention for 2023;developed and maintained relationships with key accounts to elevate customer satisfaction;resolved customer complaints;presented product features/advantages to potential customers;maintained records of all customer interactions in the CRMsystem;coordinatedwithinternalteamstoguaranteetimelydeliveryofproductsandservicesto clients;generated leads through cold calling activities;managed multiple accounts simultaneously while meeting deadlines; solicited feedback from customers on their experience with products. Artisan Dental Finacial/Treatment Coordinator Winter Springs, Fl. 2011-2018 Coordinated treatment plans, insurance claims, AR, and patient financials Office Manager-Dr. Anne Kencos-Hejeck, DDS Orlando, Fl. 2006-2011 Managed daily dental office operations.Led patient and employee relations,including hiring and terminations. Oversaw insurance payments, account receivable, and compliance. Licenses:

Certified Dental Technician EFDA Certification Radiation Health & Safety Certification Life & Health Insurance License Certified Provider Credentialing Specialist Registered Dental Assistant BLS Certification ACLS Certification Insurance Broker Real Estate License Education

FLORIDA SOUTHERN COLLEGE Associate in Science Dental Assisting September 1996

Lakeland

References:

Available upon request.

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