Versatile Administrative and Case-Management Professional
Resume:
Mound Bayou, MS *****
Email: *************@*****.***
VICKY CARMICLE
OBJECTIVE
Secure a responsible career opportunity to fully utilize my training and skills. While making a significant contribution to the success of the company.
SKILLS & ABILITIES
Excellent phone etiquette, stellar customer service experience, friendly and pleasant personality, the ability to multitask while successfully completing deadlines.
EXPERIENCE
DELTA HEALTH CENTER, INC – MOUND BAYOU, MS
1995-2009
Data entry clerk, front desk receptionist, medical records clerk, dental receptionist.
Assisting patients to check in to see a medical provider or dentist, compiling medical documents for other medical specialists, submitting and correcting claims to different medical insurances.
UNITED STATES POSTAL SERVICE MOUND BAYOU, MS
2009 - 2015
Rural Mail Carrier
Delivering of all mail (first class and presort) delivery of all parcels and packages in a timely and safe manner. The selling of postage supplies.
MISSISSIPPI DEPARTMENT OF HUMAN SERVICES, CLEVELAND, MS
2011 – 2015
Child Support Enforcement Officer
Assisting non-custodial and custodial parents in continuing to receive state assistance by following all rules and regulations, documenting all cases, inputting all court orders as written and signed by all legal professionals and responding to questions regarding child support.
YOUNG WILLIAMS CHILD SUPPORT SERVICES, CLEVELAND, MS
2015 -2018
Child Support Specialist
Assessing cases in accordance with state and federal policies, rules and regulations, obtaining and processing information necessary for the establishment of paternity and support orders, Conducting interviews with custodial and noncustodial parents. Accessing system data, preparing cases for legal processing. Maintaining confidentiality and security of case information. As well as other duets in accordance with state and federal child support guidelines.
YOUNG WILLIAMS CHILD SUPPORT SERVICES, CLEVELAND, MS
2021 – present
Child Support Lead
Assessing cases in accordance with state and federal policies, rules and regulations, obtaining and processing information necessary for the establishment of paternity and support orders, Conducting interviews with custodial and noncustodial parents. Accessing system data, preparing cases for legal processing. Maintaining confidentiality and security of case information. As well as other duets in accordance with state and federal child support guidelines.
EDUCATION
JOHN F KENNEDY HIGH SCHOOL, MOUND BAYOU, MS
General Studies, Graduated May 1983 GPA 3.7
MANSFIELD BUSINESS COLLEGE, ARLINGTON, TX
1987- 1989 Associate degree, Business Management GPA 4.0
Principals to business application.
COMMUNICATION
To understand communication ethics, to develop cultural awareness, to use computer-mediated communication, and to think critical with the knowledge, motivation and skills that I have acquired.
LEADERSHIP
Decisiveness, leaders must make difficult decisions often quickly and justify their choices to colleagues and employees with critical thinking, motivation, integrity and team work.
REFERENCES
REFERENCES WILL BE PROVIDED UPON REQUEST, IF NECESSARY
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