Operations & Delivery Manager with Proven Freight & Courier Expertise
Resume:
JEFFREY
VASQUEZ
*******************@*****.**
m
Elizabeth, NJ 07202
Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels. PROFESSIONAL SUMMARY
Dei Gratia Courier Services LLC - Courier Contractor 51 Watson Avenue • 01/2024 - Current
Supreme Final Mile - Operations Manager
201 W Linden Avenue • 05/2022 - 12/2023
WORK HISTORY
Awarded contracts to provide courier services for PharmScript, and Global Dental Laboratories
•
Partnered with Hello Fresh to deliver their meal prep kits to residential homes
•
Knowledgeable in hand held devices for routing information, customer delivery information
•
Provided chauffer services for consistent clients on a planned schedule
•
Introduced new methods, practices, and systems to reduce turnaround time.
•
Led hiring, onboarding and training of new hires to fulfill business requirements.
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Responsible for training and coaching 50 individuals on expectations set by Wayfair
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Duties include being present during loadout, overseeing the dispatch, returns, and claims department
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• Created daily schedules for the driver teams
Spanish
Native or Bilingual
LANGUAGES
SKILLS
• Client Relationship Building
• Package handling
• GPS Navigation
• Punctuality
• Deadline-oriented
• Attention to Detail
• Excellent driving skills
• Smartphone Usage
• Dispatch Collaboration
• Customer Service
• Delivering medical records
• Delivery Documentation
• Delivery Management
• Time Management
Union County College
Cranford, NJ • 05/2026
Associate of Science: Supply Chain
Management
EDUCATION
Center for Economic & Workforce
Development Program Complexion
CERTIFICATIONS
Fundamentals of Supply Chain
Management: CSCMPRO Supply
Chain Principles, Customer
Service Operations,
Transportation Operations, and
Inventory Management
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• Soft Skills Training Course
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