Quality Assurance Engineer - 20+ Years in Compliance

SUDHAKAR KOTA

US CITIZEN

Columbia, MD 240-***-**** ****.********@*****.***

LinkedIn: linkedin.com/in/sudhakar-kota-858a1139

Security Clearance: DoD Level One (eligible for renewal), MBI Public Trust (current)

PROFESSIONAL SUMMARY

Quality Assurance Engineer and IT Specialist with 20+ years of experience, compliance verification, and enterprise system optimization. Proven expertise in Selenium automation, Section 508 accessibility compliance, and Agile delivery. Skilled in integrating AIassisted analysis, generative documentation, and promptengineered workflows to accelerate testing, improve accuracy, and enhance crossteam communication. Adept at bridging technical execution with strategic quality improvements across government and commercial environments.

TECHNICAL SKILLS

Testing Environments & Automation

Selenium WebDriver, Java, Jenkins, BrowserStack, Manual Testing, Regression Testing, SIT, PETE, PMAINT, EITE environments, CrossBrowser Testing, Mobile Compatibility Testing, Visual Testing

Accessibility & Compliance

Section 508, WCAG, Treasury Regulations, Compliance Testing, Usability Testing

Databases & Query

SQL, MySQL, JIRA

Web Technologies

HTML, CSS, Chrome DevTools, Google Analytics, Drupal CMS (v8–10)

AI & Emerging Tech

Large Language Models (ChatGPT, Copilot, Gemini, Llama), Generative AI, AIassisted test case generation, Prompt Engineering, AIdriven documentation, Agentic AI

Methodologies

Agile (Scrum, Kanban), Page Object Model (POM), CI/CD

Core Competencies

Quality Assurance Leadership, Test Strategy Development, Documentation, CrossFunctional Collaboration, Problem Solving, Data Analysis, Critical Thinking, Mentoring

PROFESSIONAL EXPERIENCE

IT Specialist Internal Revenue Service (IRS)

June 2023 – September 2025

Led compliance and accessibility testing for IRS.gov, ensuring adherence to Section 508 standards and Treasury regulations across enterprise web platforms.

Conducted SIT, usability testing, and crossbrowser compatibility testing across EITE, PETE, and PMAINT environments, working closely with OLS (Online Services – Client).

Managed Drupal CMS migration testing (v9 v10), identifying and resolving critical defects prior to production deployment.

Authored and maintained QA documentation, testing playbooks, and SOPs for enterpriselevel systems.

Integrated generative AI to accelerate test case creation, summarize requirements, and identify gaps, improving sprint readiness and reducing rework.

Used AIgenerated diagrams, onboarding guides, and SOPs to improve team rampup speed and crossteam communication.

Provided crossfunctional testing insights that improved system reliability by 25% and enhanced accessibility compliance.

Mentored new QA team members on testing protocols, compliance requirements, and AIassisted workflow techniques.

IT Specialist Nationwide IT Services

May 2022 – June 2023

Directed manual and automated testing initiatives for Drupal - Web Content Management System projects, including Drupal CMS migration (v8 v9).

Executed crossbrowser and mobile compatibility testing using BrowserStack and Chrome DevTools.

Assisted in Integrated Jenkins CI/CD pipelines with automated test suites.

Collaborated with development teams in Agile sprints to prioritize defect resolution and feature testing.

Applied AI tools to generate structured test cases, defect summaries, and sprintready documentation, improving clarity and reducing manual effort.

Reduced postdeployment defect rates by 30% through comprehensive prerelease testing strategies.

Created detailed test plans, test cases, and defect reports using JIRA.

Test Automation Engineer Vena Portae Inc

August 2017 – August 2020

Maintained Selenium WebDriver automation frameworks using Page Object Model in Java.

Integrated Maven and Jenkins for continuous testing pipelines, improving early defect detection by 35%.

Designed reusable test scripts for regression testing, reducing manual testing effort by 50%.

Used AIassisted code review and script optimization techniques to improve automation reliability.

Collaborated with developers to implement automated API testing and database validation.

Mentored fresher QA engineers on automation best practices and framework architecture.

Clinical Coordinator & Supervisor Sleep Lab

December 1996 – August 2017

Managed clinical operations, supervised technical staff, and ensured compliance with healthcare regulations and quality standards.

Conducted QA audits on patient documentation within Epic EHR.

Collaborated with CDC on chart audits, maintaining 98% compliance with medical documentation standards.

Maintained and troubleshot clinical hardware/software systems including EEG, EKG, EMG diagnostics, and sleep study platforms.

Streamlined workflows, improving data accuracy by 20% and reducing processing time by 15%.

Mentored and trained staff on clinical protocols, equipment operation, and QA procedures.

Laboratory Assistant National Institutes of Health (NINDS)

May 1994 – August 1994

Maintained laboratory protocols, experimental documentation, and equipment readiness for neurological research studies.

Ensured compliance with research standards and quality control procedures.

Improved workflow reliability through systematic documentation and process improvements.

AIENHANCED PROJECTS (Professional Development)

Created AIgenerated educational videos using personal data analytics coursework notes, transforming complex concepts into clear, structured microlessons.

Developed an AIgenerated narrative based on professional experience to explore storytelling as a tool for career branding and communication.

Applied promptengineering techniques to convert technical notes into diagrams, summaries, and onboardingready materials.

Used AI tools to reinforce continuous learning in analytics, cybersecurity, and systems thinking.

EDUCATION

Associate of Arts Equivalent, General Studies Montgomery College, Takoma Park, MD

CERTIFICATIONS and Ongoing Education

Data Analysis in Healthcare (ELVTR)

Google Prompt Engineering (Coursera)

NVIDIA Generative AI with Large Language Models (Whizlabs)

Project Management Professional (PMP) Certification Course (PMI Institute)

Certified Scrum Master (Scrum Alliance)

Certified Product Owner (Scrum Alliance)

Drupal CMS Certification

Principles of Manual Testing (InfoTech)

Agentic AI (LinkedIn Learning)

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