Full-Stack Laravel Developer with SaaS Expertise

Sumeet Goenka

● Jaipur, Rajasthan ● +91-701*******

● **************@*****.*** ● https://linkedin.com/in/sumeet-goenka Full Stack Developer with 3+ years of experience building scalable SaaS applications and backend- driven systems using Laravel, PHP, Node.js, MySQL, and REST APIs. Experience integrating Python- based automation and AI features to enhance efficiency. Strong focus on performance, security, and clean code.

SKILLS

Backend & APIs

• PHP, Laravel, Node.js, MySQL

• RESTful APIs, API Integrations

• Multi-tenant SaaS Architecture

• Performance Optimization, Caching

Frontend & Tools

• JavaScript, Livewire

• Git, Agile Development

AI & Automation

• AI-powered Text Analysis (Sentiment, Category, Confidence Scoring)

• Microservices using Python (FastAPI) and Golang

WORK EXPERIENCE

Developer QDegrees Services Pvt. Ltd. Jaipur, Rajasthan 05/2022 – Present

• Promoted to Full Stack Developer after demonstrating strong expertise in scalable architecture and SaaS application development.

• Deployed and customized 8–10 multi-tenant instances of Survey CXM for diverse clients, aligning each deployment with specific business requirements.

• Designed and implemented a scalable SaaS platform for centralized survey management across multiple clients, ensuring high availability and performance.

• Built and optimized survey systems with multi-channel distribution (SMS, Email, QR Codes) and developed automated reminders, schedulers, and workflows to boost response rates.

• Integrated third-party APIs, including hotel booking systems, SMS/email gateways, and Google APIs, enhancing platform interoperability and functionality.

• Increased application performance by 40–50% through query optimization, caching, and efficient data aggregation techniques.

• Built analytics dashboards and real-time reporting systems to improve user engagement and business insights.

AI-Enhanced System Development (Internal Project)

• Built a local AI-powered NLP system using Python (FastAPI) integrated with Laravel, delivering sentiment analysis, issue classification, and confidence-based routing without reliance on external AI APIs.

• Leveraged 5 lakh+ customer interaction records to train and fine-tune NLP models using a hybrid ML and rule-based approach for high accuracy in real-world customer support scenarios.

• Developed data-driven admin dashboards in Laravel to monitor AI predictions and confidence levels, significantly reducing manual operational effort and improving response efficiency.

PHP Intern 10/2021 - 04/2022

QDegrees Services Pvt. Ltd. • Jaipur, Rajasthan, India

• Developed and maintained dynamic, scalable web applications using PHP and Laravel.

• Developed role-based access control (RBAC) to ensure secure access management.

• Assisted in the integration of third-party APIs for improved website functionality and user interaction.

• Prepared project presentations and reports to assist senior staff members.

• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.

EDUCATION

Master of Computers Application M.C.A

Chandigarh University

Bachelor Of Computers Application B.C.A

04/2023 - 06/2025

Mahaveer college of Commerce • Jaipur, Rajasthan, India 07/2018 - 09/2021 Domain Knowledge

● Customer satisfaction ● Research Tool

● Analytical Tool ● E-Commerce

● Community

INTERESTS

Trekking Problem Solving Learning new Technologies ACHIEVEMENTS

• Course Certificate for Crash Course on Python: Successfully completed a comprehensive crash course on Python, enhancing programming skills and broadening expertise in data manipulation and scripting. (2024)

• Achieved Gold Medal in District Level Roller Skating Tournament (2016).

• Secured AIR 234 in ABACUS OXYOPIA Nationwide Competition (2013-14).

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