Fun, Confident, Chatty Professional
Resume:
Marissa Mcnally
Johnstown, PA *****
*************@*****.***
Work Experience
Service Champion/Cashier
Service champion, Taco Bell - Johnstown, PA
March 2017 to Present
* Relaying orders to the kitchen so they can be properly prepared.
* Take orders by punching them into the POS database.
* Handle customers concerns and complaints.
Shift Manager
Taco Bell - Johnstown, PA
March 2017 to Present
1. Handled cash in drawers and have made and received change orders from brinks. 2. Ran shifts as a leader
3. Made and expedited food orders
4. Handled the responsibilities of opening my store 5. Able to use a POS system
6. Able to lead my team to succeed
7. Handled and managed customers and customer complaints 8. Able to manage multiple people on a shift
9. Took and received truck orders
10. Able to use computer systems needed to run the business Waitress
Johnstown, PA
June 2013 to June 2016
• Protected the establishment and patrons by adhering to sanitation and safety of the restaurant.
• Kept kitchen staff informed by noting timing of meal progression.
• Contributed to the team effort by accomplishing related results as needed.
• Responded to additional patron requirements by inquiring of needs ; observing dinning process.
• Concluded dining experience by acknowledging choice of restaurant ; inviting patrons to return. Cashier
McDonald's - Johnstown, PA
June 2012 to July 2012
• Relayed orders to the kitchen so that they can be prepared immediately.
• Managed cleaning and maintenance activities in equipment such as oven and grills.
• Handled customers complaints and concerns.
Sales
Johnstown, PA
August 2008 to December 2008
• Provided information regarding each product and discount offers associated with it.
• Handled cashier duties by taking cash or credit cards in exchange of goods sold.
• Ensured that all products are well stocked and are easy to reach.
• Responded to customers requests and concerns in a resourceful manner.
• Managed product returns and exchanges.
Cashier
Market Basket - Johnstown, PA
June 2006 to December 2006
• Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Maintained clean and orderly checkout areas.
• Greeted customers entering establishment.
• Resolved customer complaints
Waitress
Taste of China - Johnstown, PA
October 2005 to May 2006
• Monitored the open dining sections of the restaurant for empty and cleaned tables, estimating wait times for guests.
• Responsible for answering the telephone, booking reservations and moving tables to accommodate large parties.
• Checked with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Served food or beverages to patrons, and prepared or severe specialty dishes. Education
Diploma
Greater Johnstown High school - Johnstown, PA
August 2006 to June 2011
Skills
• Fast Food
• Team Member
• Customer Service
• Food Prep
• POS
• Restaurant Experience
• Food Service
• Kitchen Experience
• Serving Experience
• Busser
• Cashiering
• Cooking
• Merchandising
• Cleaning Experience
• Upselling
• Food Safety
• Shift Management
Certifications and Licenses
Food Handler Certification
Additional Information
• Polite, respectful, and courteous manners.
• Worked both as a team member and independently.
• Excellent record of dependability and reliability.
• Versatile and a multi skilled person
• Quick learner, eager to further my overall knowledge and skills.
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