Entrepreneurial Property Manager and Small-Business Leader
Resume:
JoVonte Monroe
Washington, DC *****
*************@*****.***
Professional Summary
I am a very intellectual person that is dedicated to my work. I went back to school to get my small business diploma and also my entrepreneurship certificate. I’m eager to do and try new things and expand my career and knowledge.
Work Experience
Property Manager
Privately Owned Property-Washington, DC
February 2023 to Present
• If the owner is unable to come out fix the issue I am the one to do so.
• I make sure the outside of the property is well maintained.
• If the tenants are having issues with needing things repaired. I am the person to get the repairs and get the job done.
• I also help out with showing the units to potential tenants when the owner is not available. General Cleaner/Founder
Jo The Queen of Kleaning-Washington, DC
April 2014 to Present
Jo The Queen of Kleaning – Washington, DC Apr 2014 – Present
• Provide personalized cleaning and organization services to homes and businesses.
• Build and maintain a loyal client base through consistent quality and trust.
• Manage scheduling, client communications, and business operations. Education
Entrepreneurship (Online course)
Udemy-Remote
August 2025 to September 2025
Small Business (College)
Penn Foster-Remote
November 2024 to July 2025
High school diploma
Goodwill Excel Center-Washington, DC
January 2023 to January 2024
Skills
• Customer satisfaction improvement
• Management
• Cleaning
• Cash handling
• Retail management - Retail management experience (Less than 1 year)
• Team leadership
• Sales
• Outbound calling
• Customer service
• Customer satisfaction tracking
• Conducting staff training sessions as a store manager - Staff training sessions conducted as a store manager (1-5 sessions)
• POS systems
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