Remote Data Entry Specialist with Attention to Detail

Sheila Main

402-***-****

**********@**********.***

Ability Summary

Data and File Management

Accurate Data Entry

Quality Control and Audits

Time Management

Strong Attention to Detail

Technical Expertise

Microsoft Excel, Word, Outlook Express, USCIS Databases: CIS/FARES, RAILS, CLAIMS3, PCIS, PCQS, ELIS and STACK.

Employment

General Clerk II

03/1997 – 11/2025 ITC Federal Lincoln, NE

Assisted in processing incoming file shipments from lockbox facilities by validating file manifests and reporting discrepancies as found.

Electronically sorted incoming file cases by form type and retrieved expedites for interoffice routing.

Verified and posted various form types into National File Tracking System (RAILS).

Assembled and date stamped applications, petitions, and Request for Evidence (RFE) responses.

Opened and sorted incoming mail sent directly to the service center by applicants or petitioners.

Initiated security checks in accordance with all applicable DHS/USCIS laws and policies while processing documents with fees.

Posted necessary updates in CLAIMS for received documentation and routed work to appropriate departments for additional processing.

Reviewed applications/petitions for completeness, accuracy, and acceptability prior to data

entry into CLAIMS-GUI for processing of immigration benefits.

Identified deficient filings and routed results to Records Support Unit for resolution.

Requested internal and external files through National File Tracking System (RAILS).

Staged and audited cases into appropriate holding codes and assisted with RAILS Annual Center Wide Audit.

Created file manifests, packaged file shipments, and relocated cases to other service centers or

field offices.

Researched, generated, and posted screen prints to files to prepare cases for Adjudication Officers.

Received, monitored, reviewed and verified documents using USCIS database information systems.

Answered daily routine questions from co-workers regarding work assignments and procedures.

Trained and cross-train team members on tasks as directed by supervisor.

Education

Issuing Institution Location Qualification Course of Study

Southeast Community College Lincoln, NE Associate’s Degree Human Services

Southeast Community College Lincoln, NE Associate’s Degree Early Childhood Development

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