Operations and Team Leader with Results-Oriented Focus

Tony Johnson

Macon, GA *****

478-***-**** - ***********@*****.***

Professional Summary

Dynamic professional with a proven track record and excelling in critical thinking and teamwork. Adept at managing multiple projects efficiently, enhancing customer satisfaction, and fostering positive relationships. Experienced leader with strong background in guiding teams. Known for collaborative approach and commitment to excellence.

Proactive and goal-oriented professional with excellent time management and problem- solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Accomplishments

• Resident Agent- Accident & Sickness & Life 2025

• Certificates 2016

• Management specialist

• Human resource management specialist

• Management and leadership specialist

Skills

• Friendly, positive attitude • Teamwork and collaboration

• Customer service • Problem-solving

• Attention to detail • Dependable and responsible

• Excellent communication • Critical thinking

• Active listening • Calm under pressure

• Decision-making

Work History

01/2019 to 05/2025 House Flipper

Sharon,s Investor – Macon, GA

• Self-motivated, with a strong sense of personal responsibility.

• Worked effectively in fast-paced environments.

• Proven ability to learn quickly and adapt to new situations.

• Worked well in a team setting, providing support and guidance. Assisted with day-to-day operations, working efficiently and productively with all team members.

•

• Organized and detail-oriented with a strong work ethic.

• Paid attention to detail while completing assignments.

• Proved successful working within tight deadlines and a fast-paced environment. 01/2009 to 02/2013 Restaurant Owner

T.J,s Diner – Macon, GA

• Managed payroll, daily deposits, and cost controls. Set employee schedules, delegated work, and monitored food quality and service performance.

•

• Recruited, hired, and trained talented staff to fill vacancies.

• Planned and executed strategies to increase customer loyalty and retention. Identified team weak points and implemented corrective actions to resolve concerns.

•

• Motivated staff to perform at peak efficiency and quality. Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

•

• Supervised daily activities of the restaurant and employees. 03/2004 to 02/2010 Manager

Wager Grill & Bar – Macon, GA

Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.

•

Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.

•

• Improved customer satisfaction with timely and accurate food delivery. Recruited, interviewed and hired employees and implemented a mentoring program to promote positive feedback and engagement.

•

• Supervised daily activities of the restaurant and managed over 25 employees. Education

05/2019 Bachelor of Science: Bachelor of Science in Technical Management Middle Georgia State University - Macon, GA

05/2016 Associate of Science: Business Management

Central Georgia Technical College - Macon, GA

• 3.5 GPA

• Honor Roll 2014,2015

Contact this candidate