Logistics and Customer Service Professional
Resume:
Natalie Uribe
San Bernardino, CA *****
*********@*****.***
Professional Summary
Seeking a job opportunity to enhance my skills in customer relations giving me the experience needed to grow in my career path.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Order Picker
GEODIS-San Bernardino, CA
• Maintained accurate inventory records by conducting regular cycle counts and reconciling discrepancies
• Collaborated with warehouse team to optimize picking routes, resulting in a XX% increase in productivity
• Ensured proper labeling, packaging, and sealing of orders to prevent damage during transportation
• Assisted in loading and unloading trucks, verifying shipment quantities against delivery documents
• Followed safety protocols and maintained a clean work environment at all times Hostess/Cashier
Fuego Cravings-Highland, CA
February 2025 to December 2025
• Developed and implemented training programs for new hires, resulting in improved service quality and customer satisfaction
• Collaborated with the kitchen staff to ensure timely delivery of food orders, minimizing wait times for customers
• Resolved customer complaints promptly and effectively, ensuring a positive dining experience for all patrons
• Implemented upselling techniques among the waitstaff, resulting in an increase in average check size by XX%
• Monitored dining areas regularly to ensure cleanliness standards were met and maintained throughout service hours
Dispatcher
Hawk Transportation Inc-Fontana, CA
January 2024 to October 2024
• Coordinated and scheduled the delivery of goods to ensure timely and efficient transportation
• Monitored driver activities, including tracking their locations, ensuring adherence to safety regulations, and providing support as needed
• Communicated with customers regarding shipment status updates, addressing any concerns or issues promptly and professionally
• Maintained strong relationships with vendors/suppliers to negotiate favorable rates for transportation services while ensuring quality standards are met
• Maintained accurate records of all shipments, including pickup and delivery times, route details, and any incidents or delays
Education
General Studies (High school)
Pacific High School-San Bernardino, CA
2013
Upper secondary education
Skills
• Customer service
• Customer relationship building
• Communication skills
• Customer inquiry handling
• Organizational skills
• Microsoft Office
• Stocking
• Customer communication
Languages
• Spanish - Fluent
• English - Fluent
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