Senior Salesforce Developer & Administrator Professional
Resume:
MOHAMMED MEHTAB
SENIOR SALESFORCE DEVELOPER / SALESFORCE ADMINISTRATOR
***************@*****.***
USA
PROFESSIONAL SUMMARY
Dynamic and solution-driven Salesforce Developer & Administrator with 8+ years of experience delivering scalable, secure, and high-performing Salesforce solutions for enterprise environments. Experienced across Sales Cloud, Service Cloud, Financial Services Cloud, Experience Cloud, Marketing Cloud, CPQ, and Salesforce AI capabilities.
Strong expertise in Apex, LWC, Integrations, Data Modeling, Automation, AI-driven insights, and Lightning migrations, with a proven track record supporting Fortune 500 companies including Goldman Sachs, Wells Fargo, Dropbox, GE Capital, and ESSILOR.
Recognized for improving CRM efficiency, enhancing user experience, enabling data-driven decision-making, and implementing robust DevOps and best practices.
CERTIFICATIONS (2025)
Salesforce Certified Platform Administrator
Salesforce Certified Platform Developer I
Salesforce Certified AI Associate
Salesforce Certified Agentforce Specialist
CORE SKILLS
Salesforce Development
Apex Classes, Apex Triggers, LWC, Aura, Visualforce, Batch Apex, Schedulable Apex, Apex REST/SOAP, Salesforce Metadata, Governor Limits Optimization.
Configuration & Automation
Flows, Process Builder, Workflow Rules, Approval Processes, Page Layouts, Record Types, Validation Rules, Permission Sets, Sharing Rules, OWD.
Cloud Expertise
Sales Cloud, Service Cloud, Financial Services Cloud, Experience Cloud, Marketing Cloud, Salesforce CPQ, Apttus CPQ, Service Cloud Voice, Omni-Channel, Live Agent, AI & Einstein Analytics.
Integrations & APIs
REST / SOAP APIs, OAuth 2.0, JSON/XML, Amazon Connect, Web Services, API Callouts, Third-party Integrations.
Tools & DevOps
VS Code, SFDX, GitHub, GitLab, Jenkins, Change Sets, CI/CD, Data Loader, Workbench, JIRA, Informatica.
Tech Stack
JavaScript, HTML, CSS, SOQL, SOSL, SQL, Java, JSON, XML.
PROFESSIONAL EXPERIENCE
SR. SALESFORCE ADMIN / DEVELOPER — GOLDMAN SACHS
JULY 2021 – PRESENT
Developed Einstein Analytics dashboards, datasets, lenses, enabling real-time executive reporting.
Built reusable Lightning Web Components (LWC) for lead routing, case management, and voice interactions.
Designed complex Apex logic, Batch Apex, and optimized SOQL queries for high-volume data.
Implemented Service Cloud Voice with Amazon Connect, enabling transcription, sentiment analysis, and call routing.
Customized Financial Services Cloud objects, layouts, and workflows.
Configured custom metadata types, workflows, flows, and advanced security models.
Achieved 90%+ code coverage with reusable test utilities.
Performed root cause analysis and ensured zero P1 production incidents.
Deployed enhancements using GitLab, AWS CI/CD, VS Code.
SALESFORCE ADMIN / DEVELOPER — WELLS FARGO
JULY 2019 – JULY 2021
Developed Lightning UI enhancements for lead and opportunity management.
Built Apex logic for bulk customer assignment processes.
Configured Sales Cloud features: Page Layouts, Record Types, Validation Rules.
Designed custom data models for lead routing and nurturing.
Built reusable LWC components for multiple teams.
Deployed components via Wells Fargo CI/CD pipeline.
SALESFORCE ADMIN / DEVELOPER — DROPBOX
JULY 2018 – JULY 2019
Implemented Live Agent with skill-based Omni-Channel routing.
Integrated Salesforce with Zendesk and Hive using OAuth.
Built custom Experience Cloud survey application.
Worked on Apttus CPQ & Salesforce CPQ (pricing rules, subscriptions, billing).
Built Einstein Analytics dashboards and automated business insights.
SALESFORCE ADMIN / DEVELOPER — MEDICAL CENTRE INSURANCE, ATLANTA
MAY 2017 – JULY 2018
Integrated Salesforce with external systems via REST & SOAP.
Built custom objects, workflows, email alerts, approval processes.
Implemented inbound email services for automatic record creation.
Migrated business from Classic to Lightning.
Developed XML/JSON parsers for integration.
SALESFORCE DEVELOPER — ESSILOR, NJ
DEC 2016 – APR 2017
Designed dashboards for tracking sales by region.
Developed Visualforce pages, Apex triggers, and workflow automation.
Migrated legacy CRM data using Data Loader and Informatica.
SALESFORCE DEVELOPER — GE CAPITAL, HOUSTON, TX
APR 2015 – NOV 2016
Customized Salesforce MVC using Apex, Visualforce, and SOQL.
Integrated external systems with Salesforce via SOAP API.
Created workflows, validation rules, and migration scripts.
Built account development plan application for EMEA teams.
EDUCATION
Bachelor of Computer Science — 2012
STRENGTHS
Strong problem-solving capability
Excellent communication & team leadership
Fast learner; able to manage large multi-org environments
Detail-oriented and quality-focused delivery
AVAILABILITY
Open to Full-Time, Contract, Remote, or Hybrid Salesforce roles.
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