Diversified Customer Service and Leasing Professional

Morgan Jones

*** ** ** ** ***.***

Pleasant Hill, IA 50327

515-***-****

**************@*****.***

EXPERIENCE

Company, Leroys Place

Bartender

July 2023-Present

~Take food and drink orders

~Make food orders and serve them

~Pour cocktails ordered

~Handle money and count drawer at the end of my shift

~Clean the bar

Company, S&S Employment Partners-PPM Sun Prairie

Apartments Leasing Consultant

May 12th 2025- July 31st 2025

~Leasing consultant who helps individuals and families find the right rental property

~Handle inquiries from potential tenants via email, phone, or in person

~Use computer skills to fill out different documents needed

~Assisting tenants with understanding lease terms, including rent, deposits, and lease duration

~Collecting and reviewing tenants information throughout the application process

~Coordinating move-in dates, providing keys, going over the lease, and ensuring a smooth transition for new tenants

Company, Smile Labs VIP — Cosmetic Teeth Whitening July 2024- May 2025

~Schedule clients in Acuity app as well as use app to process payments

~Use Canva to create before and after photos for people that come get their teeth whitened

~Write and mail out thank you cards to new clients

~Sell teeth whitening products, packages for multiple sessions, and monthly memberships

Mission Statement

I am a very motivated worker

that will go above and beyond

to do tasks as efficiently and

thoroughly as possible. I enjoy

expanding my knowledge and

learning new tasks and

responsibilities. I will thrive

with anything I put my mind

and heart into. I have a very

outgoing and confident

personality.

SKILLS

Computer Skills~ Proficiency

in using property management

software, online portals, and

other digital tools

Organization and Time

management skills~ managing

multiple tasks, appointments,

and deadlines

Communication Skill

Upselling items

Cleanliness

Good multitasker

Trustworthy

Customer Service Skills~

Providing excellent service and

resolving issues if needed

Interests

~Being outside

~Traveling

~Arts & Crafts

~Enter client information in the Acuity app we use daily with detailed information on the appointments.

Company, Jethros — Bartender

August 2018- August 2024

~Seat guests

~Answer phone calls and take to go orders

~Take food and drink orders as well as make drinks for guests.

~Handle money well

Company, Akebono — Waitress

January 2020 - September 2022

~Seat guests

~Take food and drink orders, as well as make my drinks sometimes.

~Create positive guest experiences so they come back. Company, Easter Seals — Direct Support Professional February 2019 - August 2020

~Worked with a classroom of special needs students and helped them create life goals to work on, as well as do activities during the day to keep them busy and learning.

~Med certified for my clients that needed medication.

~Create a positive and safe environment for my students. EDUCATION

Johnston High School, Johnston, IA— High School Diploma Graduated May 2016

~Enjoying time with family

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