Operations Leader with Hands-On Management Focus
Resume:
* ****—Ryan Elwell, BA
Ryan T. Elwell, BA
Uncasville, CT 06382
********@*****.*** linkedin.com/in/ryan-elwell-286a62200 Supervisor / Manager / Forman
Experienced supervisor with excellent people skills demonstrated in diverse industry settings spanning port operations to hospitality sectors to shipbuilding, looking for a ‘hands-on’, front-line management opportunity to take control of operations and be responsible for its performance. Areas of Expertise
Logistics • Needs Assessment • Operations management • Workflow Development & Improvement • Labor Management • Emergency Operations • Security • Inventory Control • Asset Tracking • Change Management • Warehouse Operations • Planning • Contingency and Risk Management • Budgeting • Customer Service • Project Planning
Experience
GENERAL DYNAMICS ELECTRIC BOAT
75 EASTERN POINT RD.
GROTON, CT 06340 -- UNITED STATES
GENERAL FORMAN DEPARTMENT 251, APRIL 2023 – NOVEMBER 2025
• Ensure that all personnel, regardless of their organizational affiliation or work location, adhere to all applicable safety requirements.
• Identify and respond to adverse safety conditions in all areas and situations.
• Accountable for all in-plant injuries to the applicable work team and ensure a safe and healthy work environment, and participate in accident prevention efforts.
• Commit to first-time quality of work performance and proper documentation of objective quality evidence.
• Ensure that all personnel are knowledgeable and aware of the key quality aspects of the job; ensure compliance with all procedural and drawing requirements.
• Determine how to perform the work most economically, and perform in-process measurement and evaluation of actual performance on time to allow for correction to meet objectives.
• Assign resources to achieve schedule performance and be aware of supplier and customer relationships.
• Coach peers, personnel, and management by providing encouragement and clear direction.
• Review the operations supervisors’ daily goals to ensure there is a good plan to execute work within the target budget.
• Review metrics weekly to assist the operations supervisors by removing issues that impede work accomplishment.
• Assist the mid-level managers with understanding data and developing action items weekly.
• Create and execute recommendations for areas of opportunity based on floor interactions and observations.
• Document issues and delays as they arise and provide expeditious resolution. Present to mid-level management for data entry.
• Complete a clean and measurable pass-down report for the next shift. This includes setting up the next shift for success, which includes materials, tooling, and job readiness. 2 Page – Ryan Elwell, BA
GENERAL DYNAMICS ELECTRIC BOAT
75 EASTERN POINT RD.
GROTON, CT 06340 -- UNITED STATES
OPERATIONS SUPERVISOR 2 DEPARTMENT 251, JANUARY 2022 – APRIL 2023
• Mentor fellow supervisors in their day-to-day activities
• Develop interpersonal communications between the trades and the ship’s management
• Maintain safety, quality, and schedule.
• Identify training needs of employees
• Support department goals.
• Actively work to develop probationary employees.
• Complete meaningful job assignments (10+ hours of work/backup jobs).
• Communicate all assignments at the start of muster.
• Follow up on assigned jobs to ensure that assignments are completed on time or note reasons for delays and corrective actions needed to address issues.
• Review job progress against the original plan of the day.
• Document delays and resolve promptly. Provide reports to mid-management for data entry. PENN TERMINALS, INC. NOW PSA PENN TERMINAL LLC
1 SAVILLE AVE.
EDDYSTONE, PA, 19022 -- UNITED STATES
Superintendent, Marine Operations, May 2018 – Dec. 2020
● Manage union (boilermakers) labor force.
● Plans the sequence of loading and unloading cargo from ships, and the placement of cargo in the port area.
● Oversee the large-scale operations.
● Assist in resource planning and deploy manpower for each shift.
● Supervise lashing operations that secure cargo on vessels.
● Manage the unberthing of vessels, and manage wharf operations like locking and unlocking containers
● Assist with bunkering operations.
● Supervise warehouse operations
● Uss computer tools to aid planning.
● Responsible for day-to-day management of port issues.
● Responsible for workflow improvements to enhance productivity, safety, and efficiency in port operations.
● Lead investigations into any incidents that may occur and ensure that incidents are successfully closed out in a timely manner.
EL CAMINO REAL RESTAURANT
1040 NORTH 2ND STREET, PILADELPHIA, PA 19123 -- UNITED STATES Restaurant & Bar Manager, June 2016 – May 2018
● Prepare weekly staffing.
● Manage the front and the back of the house.
● Provide customer service.
● Provide human resource management including interviewing, evaluations, hiring/firing, morale management, and new employee orientation and training.
● Manage daily finances.
● Responsible for profit & loss and total sales.
● Improve workflow management where appropriate.
● Engage in vendor negotiations.
● Plan and manage special events.
● Perform general management and repairs of all physical assets. TAKOREA RESTAURANT
818 JUNIPER STREET, ATLANTA, GA 30308 -- UNITED STATES Assistant General Manager, September 2015 – May 2016
● Prepare weekly staffing.
● Manage the front and the back of the house.
2 Page – Ryan Elwell, BA
● Provide customer service.
● Provide human resource management including interviewing, evaluations, hiring/firing, morale management, and new employee orientation and training.
● Manage daily finances.
● Responsible for profit & loss and total sales.
● Improve workflow management where appropriate.
● Engage in vendor negotiations.
● Plan and manage special events.
● Perform general management and repairs of all physical assets. BARTACO RESTAURANT
971 FARMINGTON AVE, WEST HARTFORD, CT 06107 -- UNITED STATES Wait Staff & Restaurant Repair, September 2014 – September 2015
● Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
● Garnish and decorate dishes in preparation for serving.
● Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
● Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
● Stock service areas with supplies such as coffee, food, tableware, and linens.
● Check with customers to ensure that they were enjoying their meals and took action to correct any problems.
● Remove dishes and glasses from tables or counters and took them to kitchen for cleaning.
● Perform general maintenance throughout the restaurant JOY ELWELL -- FNP, LLC
10 DUNWOODIE STREET, SCARSDALE, NEW YORK 10583 -- UNITED STATES Administrator, Aug 2010 – July 2014
● Transmit confidential, HIPAA-protected, patient information or documents to other providers
● Collect, sort, distribute and prepare mail, messages and courier deliveries.
● Schedule patient appointments and maintain and updated appointment calendars.
● Operate telephone system to answer, screen and forward calls, provided information, took messages and scheduled appointments.
● File and maintain records including patient-sensitive information.
● Receive patient and insurance payments and record receipts for services.
● Heard and resolved complaints from patients.
● Greet patients and their families upon entering the healthcare office; determined nature and purpose of visit and directed or escorted them to a specific examination room.
● Insure the healthcare facility was clean and presentable for patients. MONJASA
700 CANAL ST, STAMFORD, CT 06902 – UNITED STATES
Bunker Trader, May 2012 – Nov 2012
● Critique and analyzed port lists to identify target vessels.
● Participate in trade negotiations.
● Execute fuel trades.
● Establish client relations.
● Research tender leads.
● Gather information on market fluctuations.
● Gather information from all oil majors for availability of quality IFO and MGO. Education
CHARTER OAK STATE COLLEGE
55 Paul Manafort Dr, New Britain, CT 06053 (Graduated 2016 cum laude) BA / Business Administration
SUNY MARITIME COLLEGE AT FT. SCHUYLER
2 Page – Ryan Elwell, BA
6 Pennyfield Ave, Bronx, NY 10465 (Attended 2009 – 2013) BS / International Transportation & Trade
● Sports: Varsity Lacrosse, Club Rugby
Certification
● NACE Level 1 Paint Inspector, 2022
● Connecticut Producer’s Life Insurance, 2021
● Connecticut Producer’s Health Insurance, 2021
● RIGGING CERTIFICATION, 2019
● OSHA 10 & 30, 2021
● FORKLIFT CERTIFICATION, Exp. 2021
● HAZMAT STOWAGE, 2019
● EMERGENCY MEDICAL TECHICIAN-B, NEW ROCHELLE FIRE DEPARTMENT, NEW ROCHELLE, NEW YORK April 2014
● CPR/BCLS, 2021
Community Involvement
● Member of Grand Lodge of PA, F. & A.M.
Additional Skills
● JADE (Terminal Operations) Planning Software
● Ship security & Basic shipboard firefighting training
● Logistics
● Excellent telephone and customer service skills
● Microsoft product suite proficiency -- Word, PowerPoint, Excel. References available upon request.
Contact this candidate