People-Focused Training Specialist with Multilingual Skills

IAG

BALDERAS

CONTACT INFORMATION

(© *********@*****.***

@_ 1429 3/4 Cloverdale Ave apt 2,

Cloverdale

Q s2aa019785

SKILLS

= Problem-solving skills « Sales Training +

Customer services - Teaching strategies

+ Employee training + Team building +

Customer service « Communication

skills

LANGUAGES

= Spanish Native

= English Native

OBJECTIVE

Proactive and caring worker with 3 years of experience combined with

‘communication strengths and good observational skills.

Skilfully handles day-to-day activities while looking for opportunities to make a

difference.

Knowledgeable professional skilled at assisting employees with learning tasks,

improving performance and maximizing productivity. Top-notch planner,

‘organizer, and problem-solver.

‘Superb mentorship over many years.

EXPERIENCE

SUMMER LNTERN SALES

Downtown Los Angeles May 2021 - Aug 2021

worked there for my cousins clothing store during the summer I didnit know

anything at first but they taught me everything needed to know in the s

industry.

got to learn the basics communication/collaboration with some of the

workers that were working with me at the time.

‘TRAINER

‘Shake Shack. Hollywood Jun 2022 - Jan 2024

At shake shack I started off as a team member to a trainer within a few months

of working there.

Learned how to work thought out the whole work place as well

understanding and helping customers

went on to trainer and taught others how to work in the store how to multitask

in a fast place environment

TUTOR

Hey Tutor. Downtown Los Angeles Mar 2024 - May 2024

In just a quick amount of time i taught kids with there academic work read,

write, spell, math etc

Also working with computers putting the students growth on to there progre:

‘TRAINER

Marugame Udon. Los Angeles Aug 2024 - Jun 2025

started off at Marugame as a crew member had opportunities to take that

role further to other then just a crew member which lead me to a trainer. 1

started to teach new people that were coming into the store the expectations,

priorities, responsibilities of what they expect from everyone ete. Therefore

had got another opportunity higher then just a trainer with more responsibilities

then wi

at a trainer already does. How to mange a store and work on computer,

incoming calls, paperwork, time management, organization Overall time spent

there was great just looking forward to new goals in life new opportunities.

EDUCATION

DIPLOMA

Fairfax High school. Fairfax Senior High School - Los Angeles, CA

Aug 2019 - Jun 2023

BUSINESS

‘Santa Monica College - Santa Monica, CA. 1900 Pico bivd,Santa Monica, CA

Feb 2024 - Present

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