Versatile Sales and Operations Professional

RESUME

Muhammad Zia

***YOUR ADDRESS*** Email:

Mobile:

Educational Qualifications:

B.Com. from St. Joseph Degree College, King Koti, Hyderabad.

Intermediate from Aghai’s Junior College, Asifnagar, Hyderabad-TS

SSC passed from Holy Mother High School, Aghapura, Hyderabad-TS

Employment History:

Kenco groups Chattanooga Tennessee

Designated - forklift driver and order picker

From - 8-20-25 to 2-7-26

Electro Automation

Designation : Sr. Marketing Executive

Start Date : July 2011

End Date : May 2014

Responsibilities at Electro Automation:

Manage sales with walk in customers

Help process internet enquiries

Oversee other staff servicing customers at point of sale

Take sales phone calls

Manage all customer refunds and complaints

Report to management at close of business to raise any security issues, recap any customer complaints and review sales targets and budgets for the day.

Snap Auto Detailing and Wash

Designation : Supervisor

Start Date : July 2017

End Date : May 2018

Responsibilities at Snap Auto Detailing and Wash:

Welcome customers by greeting them, in person or on the telephone.

Referring the customers to the appropriate detailing service required for their car or 4-wheel drive.

Work out and put special of the month on start of every 2nd Friday.

Maintained security by following procedures, monitoring logbook

Built relationships with customers to increase likelihood of repeat business.

Engaged with customers in a sincere and friendly manner.

Recommended merchandise to customers based on their needs and preferences.

Greeted customers in a timely fashion while quickly determining their needs.

Recast Labs Australia

Designation : Internet Order Sales / Dispatch Manager

Start Date : July 2017

End Date : May 2018

Responsibilities at Recast Labs Australia:

Oversee delivery drivers and courier companies

Process internet orders

Co-ordinate warehouse employees

Help serve customers walking in when store is busy

Report Credit Card security issues with management

Unloading stock from pallets and managing storage

Receiving and Dispatch of Stock

Maintain delivery vehicles to a high standard of cleanliness

Exposure to computers:

I am comfortable with the PC in a Windows environment and competent in MS Word, MS Excel and MS PowerPoint. I have good knowledge about computer hardware too.

Key Competencies:

Very good communication skills (verbal and written)

Multilingual in English and Hindi.

Proven prioritization and self-management skills.

Results orientated, able to translate corporate policy into practical applications

Experienced Customer Service provider.

Personal Qualities:

Honest and reliable

Punctual

Motivated

Able to understand and follow directions

Confident in using initiative

Great problem-solving skills

Adaptable and flexible

High achiever

Extremely good with details and have a long attention span

References:

Referee :

Organization :

Position :

Phone :

Referee : Gary Gaz

Organization : Snap Auto Detailing

Position : Director

Phone : 043*******

Contact this candidate