Versatile Dispatcher and Care Support Professional

ARINNA CABAN

** ******* ****** ******** ******* *1563 347-***-****

*****************@*****.***

Dependable and versatile professional with experience in dispatch coordination, childcare support, and assistance. Proven ability to manage schedules, communicate clearly, and support team operations in fast-paced environments. Recognized for being organized, patient, and a strong multitasker. Seeking to contribute to a team where reliability and care are valued.

EXPERIENCE

March 2023- sept 2024

Dispatcher – 129-02 liberty Ave queens NY

Working in a mid-size office where drivers and other dispatchers are situated. My responsibility is to dispatch calls to drivers in an order, clocking in drivers, greeting clients, making reservation and answering calls then inputting data into computer.

September 2024-feburary 2025

Catherine daycare –30 ocean Ave Lynbrook NY

In a private home my responsibility was to ensure all children are safe and all toys are clean as well as the playroom area. Teaching kids to read, spell and share as well as potty trained the little ones. I also ensure all kids are fed on a schedule and cleaned in every 1-2 hours.

October 2023 –December 2024

Medsite assistant 125 st liberty Ave queens NY

This job requires me to travel to different locations in New York . My duties were registering clients into buildings, providing MetroCard's, housing clients to different locations, signing in and out of buildings, knowledge of basic computer skills.

EDUCATION

June 2020

• Graduated at professional learning college –high school diploma

• Georgetown Guyana South America

SKILLS

Dispatcher

• Coordinated and dispatched drivers efficiently to meet delivery and service schedules

• Communicated with field staff and clients to provide updates and resolve issues

• Maintained accurate records of routes, times, and service details

• Handled high-volume calls while prioritizing urgent requests

• Used dispatch software and tracking systems to monitor field operations

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Daycare Assistant

• Assisted lead teachers with daily routines including meals, naps, and activities

• Supervised children to ensure a safe and positive learning environment

• Supported children with basic needs such as diapering, feeding, and hygiene

• Helped organize and clean classrooms, toys, and common areas

• Encouraged social and emotional development through play and interaction

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Medrite Assistant

• Provided administrative support such as scheduling, filing, and data entry

• Greeted visitors and managed phone calls in a professional manner

• Maintained office supplies and organized workspaces for efficiency

• Assisted in coordinating meetings and preparing documents

• Adapted quickly to changing tasks and supported team needs as required

Software skills

• GPS & Routing Software (e.g., Google Maps, Waze, Route4Me)

• Fleet Management Tools

• Radio Dispatching Software

• Customer Relationship Management (CRM) systems

• Email & Communication Tools (e.g., Outlook

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• Data Entry Software (fast & accurate keyboarding)

• Timekeeping Systems

Activities and interests

• Volunteering in the community or at local events

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• Mentoring or tutoring children or peers

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• Participating in community health fairs or wellness events

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• Helping organizes events or group activities

NB- reference available upon request

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