Versatile Administrative and Community Support Professional
Resume:
JOHN KEITT
Brooklyn, New York 11223
347-***-**** * 347-***-**** (h)
*************@*****.***
PROFESSIONAL EXPERIENCE
**** – 2015 New York, NY
Skip of New York
Maintenance
Performed light plumbing duties such as cleaning stoppages, replaced bags in trash receptacles
Monitored staff daily work areas, to ensure safety and clean working conditions of the office
Distributed materials from post office and UPS
Setup office cubicles and computer equipment
Cleaned office floors, staff bathrooms with hypoallergenic cleaning solutions
2010 – 2011 Brooklyn, NY
Menacola Telemarketing
Telephone Representative
Contacted individual donors for various charitable organizations during holiday seasons
Answer multi-lined telephone system and routed incoming calls to appropriate department
Organized team incentives for best call volumes during off-peak hours
2010 – 2011 Brooklyn, NY
City of New York Department of Parks
Seasonal Clerical Aide
Provided comprehensive technical and clerical support for fast paced office team
Performed heavy data entry and retrieval on office PCs
Alerted supervisor and staff, troubleshoot office technology issues within capacity of skills
Answer multi-lined telephone system and routed incoming calls to appropriate department
Took message and relayed information to proper personnel
2008 – Present Brooklyn, NY
Bailey’s Café –Non-Profit Organization
Community Volunteer
Assisted the elders with errands and house chores
Answered inbound calls and outbound for donations and fund raising events
Community Outreach- Clean up parks and local gardens
Facilitated after-school activities for students
2008-2008 Brooklyn, NY
J.G. Optical Wholesaler
Customer Service
Responded to retail customer calls for re-orders of contact lenses, eyeglass and sunglass lenses
Answered inbound calls for sales being made for optical products
Worked in warehouse environment and selected merchandise to fulfill orders being placed
Managed inventory of product to ensure order fulfillment in a timely basis
JOHN KEITT
2295 West 11 Street, Apt 5C
Brooklyn, New York 11223
347-***-**** * 347-***-**** (h)
*************@*****.***
PROFESSIONAL EXPERIENCE
2006-2007 Queens, NY
WIS Inventory
Inventory Counter
Performed inventory counts of merchandise and stock throughout retail establishments within the five boroughs
Utilized Wizard scanner to scan bar codes on stock and obtain accurate inventory counts
Resolved all inventory issues in a timely fashion
1999-2005 Brooklyn, NY
Social Security Administration
Service Representative/Mailroom Clerk
Answered incoming calls within call center environment, to respond to inquiries regarding Social Security benefits, determinations, eligibility, and assisted customers with account information
Analyzed accounts, profitability, produced special reports for director and other staff members
Maintained all journals through trial balance to general ledger, and reported financial statements to management
Created excel spreadsheet to summarize financial aid information and other data for administrators
Designed of templates to automate production of award letters and other common correspondence
Education
2016 OSHA Certificate 10 hours general safety and maintenance Brooklyn, NY
1999 Interboro, Associate Degree in Business Studies New York, NY
Associates Degree in Business Management
1995 High school of Graphic Arts and Communications New York, NY
High School Diploma
ADDITIONAL SKILLS
Microsoft Office, Lotus Notes, Microsoft Outlook, Excel, Pitney Bowes Postal Machine, lift 90 pounds
Installation of tiles, Floor waxing and buffing
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