HR Support Specialist and Recruiting Assistant
Resume:
Artishiya Murphy-Mills
Los Angeles, CA 818-***-**** *****************@*****.***
Skills:
●Electronic Health Records
●Patient Chart/File Management
●Verifications & Authorizations
●New Hire Onboarding
●Account Collections
●HIPPA Compliance
●Contract Negotiations
●MS Office Suite
●Excellent Verbal & Written Communications
●Effective Problem Solver
●Efficient Scheduling & Time Management
●Strong Attention to Detail
●Office & Staff Management
Work Experience:
Kaiser Permanente Van Nuys, CA 5/2023-8/2025
HR Recruitment Assistant (Contractor)
●Assist managers with getting requisitions posted in Taleo
●Maintain a daily/weekly Excel Spreadsheet of candidates with testing dates
●Fix any issues with requisitions, incorrect union, incorrect working days, etc.
●Build strong relationships with various managers in different departments to build a strong pipeline of candidates
●Send assessments to internal and external candidates
●Assist candidates with any issues they may face while completing testing
●Move candidates through hiring process, after testing has been completed
●Assist with various projects within the PM Support Team/TA Support Team
Kaiser Permanente Van Nuys, CA 12/2021-12/2022
HR Recruitment Assistant (Contractor)
●Assist managers with getting requisitions posted in Taleo
●Maintain a daily/weekly Excel Spreadsheet of candidates with testing dates
●Fix any issues with requisitions, incorrect union, incorrect working days, etc.
●Build strong relationships with various managers in different departments to build a strong pipeline of candidates
●Send assessments to internal and external candidates
●Assist candidates with any issues they may face while completing testing
●Move candidates through hiring process, after testing has been completed
●Assist with various projects within the PM Support Team/TA Support Team
LabCorp Van Nuys, CA 2/2021-9/2022
Client Services Representative
●Resolve routine customer requests with products or services via inbound and outbound calls, or the Internet
●Speak with customers in a courteous, friendly, and professional manner using protocol procedures
●Inquire, clarify, and confirm customer requirements and understanding of the solution. Provide additional customer education as needed
●Qualify and establish inbound new customers requesting LabCorp’s products and services
●Work in multiple databases to research complex issues and questions
●Notify clients of test results
●Review test forms for accuracy
●Participate in activities designed to improve customer satisfaction and business performance
●Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance
Kelly Services Van Nuys, CA 6/2019-12/2021
Recruiting Administrator
●Entering data in front office systems, managing e-registration, I9 and any other misc. final hiring paperwork; ordering/following up on/documenting screening results (background/drug screens/any screenings specific to a product), processing.
●WOC paperwork, filing employee records, purging employee records. Ensure adherence to state/local laws with each of these duties.
●Develop a strong understanding and become a subject matter expert regarding State Specific laws.
●Follow Kelly Hiring, Screening & Travel standard operation procedures.
●Coordinate health/medical screenings including TB tests, hearing tests, respirator fit tests, etc.
●Review customer requirements to ensure appropriate screenings are run.
●Provide high quality, accurate, and timely administrative support to ensure internal and external customer satisfaction.
●Take initiative to identify and respond to opportunities for improvement.
RemX Specialty Staffing Phoenix, AZ 2016-2018
Senior Operations Assistant
●Oversee operation process, ensuring enough staff coverage and materials for the next day/future
●Assist with Associate/Colleague problem solving
●Assist Colleagues with troubleshooting regarding new hire paperwork, onboarding and payroll
●Update internal interview spreadsheets with specifics on daily/weekly interviews/CRM hire status
●Create and send daily reports for management
●Enter and order background and drug screenings through 3rd party for various clients
●Re-verify CRM hire status for groups of 100-500 pre-starts, ensuring that they are onboarded and finalized
●E-Verify/Federal I-9s
●Enter A-4s/W-4s
ITT Technical Institute Phoenix, AZ 2015-2016
Nursing Administrative Coordinator
●Provide support to Program Chair and faculty by handling routine correspondence, ordering office supplies and other administrative duties
●Maintain manuals and distributes updated information, retains and updates forms
●Maintain student files including health records forms, immunizations, and qualifications (CPR, etc.)
●Ensure records are kept confidential by conforming to HIPAA and other federal, state and local record keeping and privacy regulations and requirements
●Maintain program files and reports including faculty resumes, credentials, and annual qualifications, accreditation agency and state board of nursing reports, and minutes of all department meetings
●Assist the Program Chair and faculty in coordination and maintenance of clinical contracts for Nursing and Health
●Facilitate program student admission testing processes and reports
Marketing Secretary
●Prepare reports, forms, and letters from rough drafts ensuring proper grammar, punctuation, and spelling
●Greet visitors; answer and direct incoming calls, take and deliver messages, and enter information in S3
●Maintain multiple calendars and appointment schedules for the recruitment department
●Effectively maintain recordkeeping system for correspondences, reports, meeting minutes, supplies and other sources of information
Visiting MD San Diego, CA 2012 – 2014
Office Manager
●Oversee operational activities for the practice including office procedures, facilities management, equipment maintenance, supervision of administrative staff, account collections, insurance verifications and authorizations
●Assist with the development and implementation of policies and procedures
●Ensure all business activities are conducted in a timely manager to maximize efficiencies while
maintaining all federal, state, and local rules and regulations
Administrative Assistant
Manage vendor communications to negotiate contracts and maintain administrative paperwork
●Accurately maintain patient files including all patient charts, documentation, insurance authorizations, prescription verification, and referrals
●Schedule patient visits for doctors ensuring calendar and time optimization
●Order medical equipment and supplies
●Assist with onboarding, new hire orientation and training
Elmcroft of Point Loma San Diego, CA 2009 – 2013
Lead Receptionist
●In a long-term memory care facility, provide administrative support to various areas of the facility including front and back-office support
●Open and secure facility, greet visitors and provide directions, answer multiline phone system and direct callers, communicate with resident family members
●Maintain and enter resident information into system, manage emergency contact cards, distribute payroll
●Provide patient support, coordinate activities, and assist with patient care responsibilities
●Perform all duties maintaining the strictest of confidentiality and with the upmost respect for the residents
Education:
Options Secondary School Chula Vista, CA Graduation: 06/2007 / 3.95 GPA
Contact this candidate