IT Support Specialist with 20+ years Networking Experience

Stephen McQuarry

**** ***** *** *****, ** ***** 415-***-**** *********@*****.***

Summary

Highly qualified and technically sophisticated Information Technology professional with over 20 years of experience in engineering, administration and support of information systems. In depth expertise in the implementation, analysis, optimization, troubleshooting and documentation of LAN/WAN network systems. Proven ability to successfully analyze clients’ critical support requirements, identify deficiencies, and develop solutions for increasing reliability and improvement productivity. Excellent communication and diagnostic skills consistently solve problems and rarely escalate issues. Capable of leading, training and motivating a wide range of technically skilled professionals to maximum levels of productivity. Technical Skills

Networking IPv4, IPv6, DNS, DHCP, TCP/IP, IPX-SPX, Active Directory, FTP, Telnet, VPN, VLAN, WAN, VoIP, Wireless AP, Optical, SONET/SDH

Operating Systems Windows Server 2012(r2), Server 2008(r2), Server 2003, Server 2000. Windows 10, Windows 8/8.1, Windows 7, Windows XP, Windows 2000. Miscellaneous: OSX, iOS, Android, Linux, UNIX

Hardware Routers, Switches, Hubs, Transport, PBX Switches Professional Experience

NETWORK ENGINEER 02/2001 – 7/2023

Equinix

Install, design, repair and operate IP and Optical networks globally for Equinix

Corrected networking connectivity issues in wireless, routing, and switching using a layered model approach

Standardized site surveying, positioning, and configuration for WLAN upgrades for coverage in office areas, large-scale manufacturing warehouses, and outdoor layouts

Executed configurations for routers, switches, wireless AP's, and WLAN controllers using Cisco/HP hardware

Designed dynamic routing architecture in support of globally dispersed clients and made recommendations for implementation

Created test reports and implementation plans as requirements were met with new solutions

Coordinated new site integration with customers and provided router configuration scripts as needed

Created and maintained network topology documentation as new sites were integrated

Performed troubleshooting on multicast routing

Generated device configuration for production networks through the use of lab environment Retired 07/2023 - Present

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